virgin media over 70% packet loss

Author	All Replies
freakdafunk7 join:2009-01-01	virgin media over 70% packet loss Here's the line quality test I did earlier: »/linequality/nil/2471041 So far Virgin Media have blaimed my laptops, the anti-virus and the wireless router. They did send an engineer out who put in a 3db attenuator and then another person sent a replacement modem, clearly theirs a major fault on the line, but they're too poor to identify it... I did this test connected directly to the Virgin Modem Now I just need to actually get past their ridiculously poor first line support and talk to some one with a level of intelligence.. Any suggestions.....?
	to forum · permalink · 2009-01-01 16:39:49 · (locked)
wonko3fc Verbum sat sapienti join:2001-06-02 UK	Write to them, and keep writing, and keep writing... If nothing else, you may receive a refund on your monthly.
	to forum · permalink · 2009-01-02 08:09:10 · (locked)

freakdafunk7 join:2009-01-01	reply to freakdafunk7 Yeah going to log another call again today.. And look at switching to BT, I've had enough of Virgin's poor service!!
	to forum · permalink · 2009-01-02 08:53:53 · (locked)
wonko3fc Verbum sat sapienti join:2001-06-02 UK	Stick it in writing - forget the calls
	to forum · permalink · 2009-01-02 10:10:27 · (locked)

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