wonko3fc
Verbum sat sapienti
join:2001-06-02
UK | reply to freakdafunk7
Re: virgin media over 70% packet loss
Stick it in writing - forget the calls |
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freakdafunk7
join:2009-01-01 | reply to freakdafunk7
Yeah going to log another call again today..
And look at switching to BT, I've had enough of Virgin's poor service!! |
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wonko3fc
Verbum sat sapienti
join:2001-06-02
UK | reply to freakdafunk7
Write to them, and keep writing, and keep writing...
If nothing else, you may receive a refund on your monthly. |
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freakdafunk7
join:2009-01-01
| Here's the line quality test I did earlier:
»/linequality/nil/2471041
So far Virgin Media have blaimed my laptops, the anti-virus and the wireless router.
They did send an engineer out who put in a 3db attenuator and then another person sent a replacement modem, clearly theirs a major fault on the line, but they're too poor to identify it...
I did this test connected directly to the Virgin Modem
Now I just need to actually get past their ridiculously poor first line support and talk to some one with a level of intelligence..
Any suggestions.....? |
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