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[TWC] Terrible Pixelation on HD Channels in Staten Island NY »
« [TWC] Need Help HD TV newbie(Kansas City)  
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AuthorAll Replies

LyleGoldstei

join:2006-10-12
Forest Hills, NY


1 edit
reply to visuelz
Re: Issues with Time Warner Cable service in New York

Please help! This is 3rd time my box has failed to record a program it was scheduled to record. Everything was set to record as of yesterday. The recording log says set top was unable to record the program. Before I give up on about 13 hours of unwatched movies and documentaries and change my box, is there something anyone can suggest?
Its always when it is 2 programs recording simultaneously and it can be any channel. Not always when 2 shows r recording only sometimes. Could it be I have it on pause in the middle of a recorded show when it have to record 2 shows?

In addition, other shows are not recorded and are "forgotten" recording log indicates "service no longer exists"

AAAAHHHHHH....


rv65
Let's just say I like Dublin Dr Pepper
Premium
join:2008-08-02
San Diego, CA
Use the Contact us feature for any Navigator issue. Tell them to send it to the Navigator Engineering department or group to ensure that you get a reply. They'll take your criticisms into consideration.

gadgetboyj

join:2009-08-25
Staten Island, NY
reply to Louise
Re: Issues with Time Warner Cable Mystro 7/14 Queens Roll-out

There is actually a newer box than the SMT-3090 called the SMT-3270 (the Non-DVR is SMT-3260)


rv65
Let's just say I like Dublin Dr Pepper
Premium
join:2008-08-02
San Diego, CA
Except that box might not be deployed in NYC and it still has a few bugs. The 3260 is fairly solid but it too has a few minor issues.

chazman151

join:2008-05-11
Fresh Meadows, NY
reply to visuelz
Re: Issues with Time Warner Cable service in New York

Anyone else having issues with 708/TBS HD? Picture freezes/starts/stops. Not great for watching baseball (anything actually).

Have to watch on 8/TBS, which kinda defeats the purpose of having HD.

allen2404

join:2002-02-24
Brooklyn, NY

said by chazman151 See Profile :

Anyone else having issues with 708/TBS HD? Picture freezes/starts/stops. Not great for watching baseball (anything actually).

Have to watch on 8/TBS, which kinda defeats the purpose of having HD.
Yeah I'm getting it too. I just saw a post on the OOL board about the same issue. Problem seems to be TBS.

adrman
Premium
join:2007-08-23
New York, NY
·VOIPo
·ViaTalk

reply to gadgetboyj
Re: Issues with Time Warner Cable Mystro 7/14 Queens Roll-out

said by gadgetboyj See Profile :

There is actually a newer box than the SMT-3090 called the SMT-3270 (the Non-DVR is SMT-3260)
It's also been reported on the avsforum that instead of two 60 minute buffers and PIP, the 3270 has one 90 minute buffer and no PIP. Something to consider if you're a user of that feature.

chazman151

join:2008-05-11
Fresh Meadows, NY
reply to visuelz
Re: Issues with Time Warner Cable service in New York

Quick Q - Anyone else having issues with Ch 731 (WPXNHD)?

I get 31, but not the HD channel.


Rook008
Miles To Go

join:2002-02-05
Far Rockaway, NY
Same here.

visuelz

join:2003-05-01
Brooklyn, NY
reply to chazman151
What's the issue you're having? I'm not at work so I cannot check.


Rook008
Miles To Go

join:2002-02-05
Far Rockaway, NY
The channel shows nothing, just a black screen. The "Guide" and "Info" functions show up, but no content.


Rook008
Miles To Go

join:2002-02-05
Far Rockaway, NY
 reply to chazman151
Any updates as to why 731 is gone? I was just flipping through the channels and noticed it's still blank.

visuelz

join:2003-05-01
Brooklyn, NY

1 edit
Are you still having this issue? What box do you have?


Rook008
Miles To Go

join:2002-02-05
Far Rockaway, NY
·PHONE POWER
·RoadRunner Cable

Yeah, it was still blank last night. The "Info" box shows that there's a show on when I tune to the channel, but it's a black screen. I have the SA 3250HD box.
--
"Every normal man must be tempted at times to spit on his hands, hoist the black flag, and begin to slit throats." - H. L. Mencken

visuelz

join:2003-05-01
Brooklyn, NY

1 edit
Okay, I'll let you know.

chazman151

join:2008-05-11
Fresh Meadows, NY
Thanks. Have just gotten into "Criminal Minds" and 731 has that on almost every night.

visuelz

join:2003-05-01
Brooklyn, NY
Is it working now?


Rook008
Miles To Go

join:2002-02-05
Far Rockaway, NY
Hey, it's working now.
Thanks.
What did you do?


twcron

@rr.com

reply to visuelz
Got a good one for you.
Why do all my video on demand channels pixelate and seems to happen only durring peak hours.

Had a tech here and he said RDC numbers were low (31-35) and that the plant operations will have to check it at the tap to make adjustment. I got a work ticket #. and called a few days later to find the outcome and was told ticket was closed. Still same problem. To tell you the truth I dont think anyone showed up.

My box is an 8300HDC

Really hope you can help me with this ongoing issue.
Its very frustrating.

chazman151

join:2008-05-11
Fresh Meadows, NY
reply to visuelz
Thanks for the 731 fix
-
Forums » US Cable Support » Time Warner Cable TV/Voice[TWC] Terrible Pixelation on HD Channels in Staten Island NY »
« [TWC] Need Help HD TV newbie(Kansas City)  
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