Topic 'Issues with Time Warner Cable service in New York' in forum 'Time Warner Cable TV/Voice' - dslreports.com http://www.dslreports.com/forum/Issues-with-Time-Warner-Cable-service-in-New-York-21669497 en Fri, 10 Feb 2012 10:44:01 EDT Fri, 10 Feb 2012 10:44:01 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23652135
My new box, to my consternation, fails to allow me to record HD fox. When hitting the record button for 705, all I get as options "set as reminder, back to guide, and exit. If I check regular channel 5, the options are their to record.

Before going back to Time Warner and literally going berserk, I ask how is this even possible? If there is anyone in the know what this is possibly, please help.]]> http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23652135 Sat, 16 Jan 2010 00:37:26 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23472911
quote:
Some less than 'Glee'-ful

Fans of "Glee" can't always get what they want ... like the final 12 minutes of Wednesday's fall finale. Some DVR users had their recordings cut off during the last commercial break of the episode, leaving the ending (and the winners of Sectionals) a mystery.

A Fox rep said yesterday they were looking into it. A source cited faulty Time Warner equipment, but that the outage affected few customers. A call to Time Warner for comment received no response by deadline.

"Glee" is on hiatus until April 13.


»www.nydailynews.com/entertainmen···ZOCRevAY]]> http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23472911 Fri, 11 Dec 2009 09:12:08 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23469642 http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23469642 Thu, 10 Dec 2009 15:17:21 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23468453 http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23468453 Thu, 10 Dec 2009 12:28:41 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23466896
First time was on Fringe, then Bones, and then last night on Glee.

I go to watch the show and is fine for around the first 45 minutes, then it freezes. When try to FF, it then skips right to the last few seconds of program. Try rewinding and either won't let me, or will then jump back to part where it froze (45 minute mark). Wind up having to wait till next day or so and watched what I missed on Hulu. Very frustrating. All shows are on Fox, but not sure why that should be an issue.]]> http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23466896 Thu, 10 Dec 2009 07:08:27 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23462798 http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23462798 Wed, 09 Dec 2009 13:15:29 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23460513 http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23460513 Wed, 09 Dec 2009 05:12:00 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23432987
bad box or still service issues?]]> http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23432987 Thu, 03 Dec 2009 13:52:42 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23429415 said by visuelz:

If you guys run into any issues with your cable box or modem in Brooklyn, Queens, Manhattan, Bergen, or Mount Vernon, feel free to drop me a message. I'll try my best to resolve your issues.
my DVR (scientific american) stops recording shows in the middle. I've gotten 2 new cable boxes, signal adjustments, connection checks, i've rebooted...you name it. still it stops recording. particularly "so you think you can dance" in HD. friends of mine who live in the area have the same problem sometimes. very, very annoying! help!]]> http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23429415 Wed, 02 Dec 2009 22:37:12 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23428090 said by visuelz:

Sorry, forgot to send a reply but we're aware of it and are looking into a resolution.
OK. Thanks for the response.]]> http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23428090 Wed, 02 Dec 2009 18:28:35 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23428080 http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23428080 Wed, 02 Dec 2009 18:26:37 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23427159 said by visuelz:

sritchey, please message me your phone number associated to the account so I can look into it.
You promised to look into my issues a month ago if I gave you my personal info, and I haven't even received the courtesy of a reply.]]> http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23427159 Wed, 02 Dec 2009 15:28:44 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23426017 http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23426017 Wed, 02 Dec 2009 12:26:14 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23414756
Does anyone else have this issue, and do any of you have an idea of what I can do about it? I am about to scream if I have to talk to the poor kids at customer care.. they have no idea what they are talking about besides the things the computer prompt is telling them. I know complaining to them does nothing, but they keep insisting that the only thing they can do is to transfer the problem to IT. The people at this mystical IT have clearly done nothing, since everyone says my problem will be fixed in "24-48 hours", and two weeks and many phone calls later, nothing has changed.

Any help or suggestions would be very appreciated.. I really don't know what else to do.

Oh, and I'm in Greenwich Village, if that makes a difference.]]> http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23414756 Mon, 30 Nov 2009 14:55:11 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23401222 http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23401222 Fri, 27 Nov 2009 00:06:32 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23398134 What's the story with the white pixelated line at the top of the picture? I know it is not my set because I've seen in on several of my HD sets using the SA 8300 HD DVR.

Also, I have a Samsung HD STB and closed captioning is a problem. I have it set so it is always on, but the closed caps never appears when the box is turned on. If I reboot the box, the CC appears, but once I turn the box off, it goes away again until I reboot the STB. The box is connected to the TV via an HDMI cable. Any ideas?

TIA...JL]]> http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23398134 Thu, 26 Nov 2009 06:56:57 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23372692
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]]> http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23372692 Fri, 20 Nov 2009 19:52:07 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23349502 http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23349502 Mon, 16 Nov 2009 15:09:27 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23349186
Recently, I've been having some bad pixelation and audio stuttering on some HD channels of my 8300HDC box.

The same channels are the usual suspects - 703 (TNT), 707 (ABC), 711 (WPIX). When this occurs, the SD version of the channel works perfectly w/o any problems. I haven't done a lot of analysis, but the problem does seem to get worse when we are recording.

Rebooting the box seems to help it out but the problem seems to return. I'd prefer to not have to reboot the box daily.

My question is as follows, does this sound like a cable box issue or a line quality issue ? Since the problem goes away when I reboot, I'm tempted to think that something is happening in the cable box to cause this, and swapping it out might fix it.

Any way I can test or view diagnostics to rule out a line quality problem ?

cheers,
--jb]]> http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23349186 Mon, 16 Nov 2009 14:12:54 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23320961 Thanks]]> http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23320961 Tue, 10 Nov 2009 14:52:49 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23308850 http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23308850 Sun, 08 Nov 2009 01:41:34 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23306925 http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23306925 Sat, 07 Nov 2009 15:54:38 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23305494 Why do all my video on demand channels pixelate and seems to happen only durring peak hours.

Had a tech here and he said RDC numbers were low (31-35) and that the plant operations will have to check it at the tap to make adjustment. I got a work ticket #. and called a few days later to find the outcome and was told ticket was closed. Still same problem. To tell you the truth I dont think anyone showed up.

My box is an 8300HDC

Really hope you can help me with this ongoing issue.
Its very frustrating. ]]> http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23305494 Sat, 07 Nov 2009 08:42:55 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23299536 Thanks.
What did you do?]]> http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23299536 Thu, 05 Nov 2009 23:10:54 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23298860 http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23298860 Thu, 05 Nov 2009 21:03:08 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23296984 http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23296984 Thu, 05 Nov 2009 14:41:45 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23294493 http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23294493 Thu, 05 Nov 2009 01:41:08 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23291357 --
"Every normal man must be tempted at times to spit on his hands, hoist the black flag, and begin to slit throats." - H. L. Mencken
]]> http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23291357 Wed, 04 Nov 2009 15:26:16 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23289418 http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23289418 Wed, 04 Nov 2009 10:15:59 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23263974 http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23263974 Thu, 29 Oct 2009 23:20:53 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23199421 http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23199421 Sat, 17 Oct 2009 15:02:19 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23197818 http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23197818 Sat, 17 Oct 2009 01:08:50 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23192105 http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23192105 Thu, 15 Oct 2009 23:41:28 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23191147
I get 31, but not the HD channel.]]> http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23191147 Thu, 15 Oct 2009 20:03:00 EDT Re: Issues with Time Warner Cable Mystro 7/14 Queens Roll-out http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-Mystro-714-Queens-Rollout-23150419 said by gadgetboyj:

There is actually a newer box than the SMT-3090 called the SMT-3270 (the Non-DVR is SMT-3260)
It's also been reported on the avsforum that instead of two 60 minute buffers and PIP, the 3270 has one 90 minute buffer and no PIP. Something to consider if you're a user of that feature.]]> http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-Mystro-714-Queens-Rollout-23150419 Thu, 08 Oct 2009 08:48:10 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23147906 said by chazman151:

Anyone else having issues with 708/TBS HD? Picture freezes/starts/stops. Not great for watching baseball (anything actually).

Have to watch on 8/TBS, which kinda defeats the purpose of having HD.
Yeah I'm getting it too. I just saw a post on the OOL board about the same issue. Problem seems to be TBS.]]> http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23147906 Wed, 07 Oct 2009 18:49:53 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23147260
Have to watch on 8/TBS, which kinda defeats the purpose of having HD.]]> http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23147260 Wed, 07 Oct 2009 16:51:18 EDT Re: Issues with Time Warner Cable Mystro 7/14 Queens Roll-out http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-Mystro-714-Queens-Rollout-23121970 http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-Mystro-714-Queens-Rollout-23121970 Fri, 02 Oct 2009 16:56:31 EDT Re: Issues with Time Warner Cable Mystro 7/14 Queens Roll-out http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-Mystro-714-Queens-Rollout-23121784 http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-Mystro-714-Queens-Rollout-23121784 Fri, 02 Oct 2009 16:31:25 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23071730 http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23071730 Wed, 23 Sep 2009 18:18:02 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23061072 Its always when it is 2 programs recording simultaneously and it can be any channel. Not always when 2 shows r recording only sometimes. Could it be I have it on pause in the middle of a recorded show when it have to record 2 shows?

In addition, other shows are not recorded and are "forgotten" recording log indicates "service no longer exists"

AAAAHHHHHH....]]> http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23061072 Mon, 21 Sep 2009 21:05:54 EDT Re: Issues with Time Warner Cable Mystro 7/14 Queens Roll-out http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-Mystro-714-Queens-Rollout-23060025 http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-Mystro-714-Queens-Rollout-23060025 Mon, 21 Sep 2009 17:41:51 EDT Re: Issues with Time Warner Cable Mystro 7/14 Queens Roll-out http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-Mystro-714-Queens-Rollout-23058526
Since then I've experienced outages, multiple reboots/day, major loss of guide functionality, incorrect recording, etc. I'm paying almost $100/month for utility grade service and want to be compensated for the poor service and lost recordings. I'm waiting for the Samsung 3090 320gb box, software fixes, support for the external drive. In addition, my Coop (300+customers) is meeting with Verizon about switching enmasse to FIOS.

I use my DVR for time shifting and archiving shows for historical purposes so the guide and recording is very important. Mystro is a major downgrade in reliability, functionality, and usability from the SARA software. Its also slower, uses more more resources (JAVA versus C), has poor human factors, takes more time to setup recordings, and fails very often.

My SA8200 hung during the conversion process for 16 hours, I had no cable service for days; the box had to be replaced, my external hard drive was trashed. They replaced the DVR and said my 320gb Western Digital external hard drive was CPE and not supported. I bought a 1 TB Seagate drive which worked for almost 2 months; after a reboot I got a message that I needed to reformat the drive in order to use it with Mystro.

They said the 8200 was too slow and didn't have enough memory to run Mystro well. I'm waiting for 320gb Samsung 3090. In the mean-time I such not be charged for services and want additional credit for the lost recordings. ]]> http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-Mystro-714-Queens-Rollout-23058526 Mon, 21 Sep 2009 14:28:54 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23058359 http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23058359 Mon, 21 Sep 2009 12:49:51 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23035710
One thing you can do when rewinding is the press the pause button when you see the spot you want to rewind to. If you hit play, it will not forward, it will play from that point.

Also,there are far more problems that need to be fixed other than keyword search.

Beyond the shortness of the descriptions of the guide, when recorded, it doesn't even record the description in the guide. It gets cut off.
And while you can see the 7th forwarded day (today is wednes and see next tuesday schedule), the 7th day of programming will not show up on scheduled shows to record (despite you having it scheduled to record) or it will not show up in search by title.]]> http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23035710 Wed, 16 Sep 2009 19:50:53 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23030914 --
SA 8300HDC ODN v3.1.3_2
SMT-H3260 ODN v3.1.3_2
SA 4250HDC ODN v3.1.3_2]]> http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23030914 Wed, 16 Sep 2009 02:30:19 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23029647 http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23029647 Tue, 15 Sep 2009 21:03:10 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23020383 said by Annoyed :

Does anyone else have issues with fox hd while watching sports. This has been an ongoing issue (nationwide and not just TWC I believe) for a month or so now. There's a thread on the avsforum if you want to read further on it. I was switching between ota and twc. OTA did not have the problem.]]> http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23020383 Mon, 14 Sep 2009 10:50:48 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23019431
Keyword search I know they'll add that shortly. I think its ok but my division always gets the latest version since we're a test market for new software. Mystro is actually called Navigator. If you complain to them about Navigator they sometimes will report it to the developers. It's still not perfect but I've never experienced a MDN DVR only it's OCAP cousin written in Java. The ones for the non C and Samsung boxes are written in C.
--
SA 8300HDC ODN v3.1.3_2
SMT-H3260 ODN v3.1.3_2
SA 4250HDC ODN v3.1.3_2]]> http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23019431 Mon, 14 Sep 2009 03:09:07 EDT Re: Issues with Time Warner Cable service in New York http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23018596
> Close caption does NOT work right. Many texts are lost.
> DVR marks recorded programs for deletion even though there's still plenty of memory left.
> I'm unable to reorder recorded programs in the order I'd like to have them deleted.
> When rewinding, the box jumps forward by a few seconds. This did not happen with the old software, but it does now, which is hugely inconvenient.
> The electronic TV guide only shows 1.5 hour of what's coming up. It used to be at least 2 hours.
> In the TV guide, when movie descriptions are shown, it doesn't show the director name or country of origin anymore. Also, the # of stars for the rating is now listed at the end, which means one would need to scroll to find if a movie is worth watching
> in the TV guide, one cannot find shows by keyword anymore
> The new software does not allow setting a precise start and end time for recording. One has to record the whole show or not at all.
> In the DVR mode, when fast forwarding or rewinding, the display does NOT indicate how many minutes you have moved. The visual gauge is not an adequate guide for where you are in the program.
> Now, a single touch on the A button erases a recorded program. It used to take 2 hits, which is a safer way to confirm deletion.]]> http://www.dslreports.com/forum/Re-Issues-with-Time-Warner-Cable-service-in-New-York-23018596 Sun, 13 Sep 2009 21:59:49 EDT