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Forums » US Cable Support » Charter HSI/CATV » After 10+ yrs service Now home is declaired unserviceable
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St.Louis Area HD - 4 New Channels »
« Recent Charter HSI issues in St. Louis  
AuthorAll Replies


defiant
Garbage in, garbage out
MVM
join:2000-09-04
Monroe, MI

reply to MX5Speed
Re: After 10+ yrs service Now home is declaired unserviceable

said by MX5Speed See Profile :

I will construct a suitable enclosure, place My cable modem inside and run CAT 6 ethernet cable into my home. (Ethernet has cable length of 100 Meters ) BUT I need to have the tech install the cable.
They're not going to go for that. The cable modem's are not intended or designed for outdoor use.

Since you're not an existing customer, I don't think you can force them to run a plant extention to make your home servicable. You may be able to get the plant extention run if you AT LEAST a portion of the cost. But, even then, that's remote possibility.

The person you need to speak to is the area Construction Supervisor/Manager. Go to the local office and ask to speak to him/her. Be prepared to give contact info.
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Forums » US Cable Support » Charter HSI/CATVSt.Louis Area HD - 4 New Channels »
« Recent Charter HSI issues in St. Louis  


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