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Forums » Comcast Mum On New Bandwidth Tracker » Needed for customers
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jkj860
The Final Frontier

join:2002-01-10
Valparaiso, IN
·Comcast
·Comcast Digital Vo..

reply to Jeffrey
Re: Needed for customers

said by Jeffrey See Profile :

I was wondering how the average person was going to be able to meter their own use. One can't expect the average person to know how to keep track of their use in a single computer environment (with or without a router)--imagine a household with four or five computers, an Xbox 360, and other devices that download content.

I'm glad Comcast is coming out with this for their customers, and assuming it's accurate and working properly, I think the 3hr time-delay is perfectly acceptable.
I have been monitoring my usage since September. With 4 computers, 2 xbox's live, CDV, 2 psp's and an IPOD all connected to my network I have used just under 75 gig's. Thats in four months. I think i will be OK with the caps.
--
I know you think you understand what you thought I said, but I am not sure you realize what you heard is not what I meant. Nixon

MareMare

join:2007-08-02
Washington, DC
·Comcast
·RCN CABLE

reply to funchords
Comcast is already dealing behind your back, wake up!!!

They block ISP's en masse from connecting with their system on the pretext of "blocking spammers" but what it means is email doesn't get to you (or "me" or my family, or...) unless the email comes from a source they approve. then to make it worse they send back an error code with some message indicating the email address is no good (mine, that is) or is "not functioning", or the account doesn't exist, or whatever comes next in their random excuse generators...

I lost a job because of it, they told my bank that my account didn't exist, they said i wasn't allowed to use the email account (like I was committing some sort of fraud...)

What it boils down to is that I PAY THEM yet I am screwed because they seem to get into feuds with other ISP's on a regular basis, or because there is no revenue stream from that area (is it all kickbacks, rebates, and payoffs?) - anyhow, I complained, went as fart as petitioning my local government to rescind their franchise. They "fixed the problem" and they rejected all the email from my credit card issuer and my bank the same day, and do still.

Behind my back? - they maintain they do not reject electronic communications like that, or even if they do, its their system so they can run it however they see fit. (contractual and legal issues there , no doubt) - ALL THIS AND THEY DO NOT EVEN TELL YOU THAT THEY ARE BLOCKING COMMUNICATIONS OR ELECTRONIC STREAMS SENT TO YOU !!!

They seem to do the same with their VOIP phone service.

I have not received, and likely still do not get calls (not email, PHONE CALLS) from certain people or providers (like Ohio Bell, not some made up carrier) because they say that the transmitted data originates from a source that has been listed as allowing - [NOT CREATING OR KNOWING ABOUT BUT JUST ALLOWING] unsolicited and/or harassing communications to be sent via their switch(es) - Blocking my phone calls because comcast's (3rd party, outsourced, in etheopi-afganist-argentin-exico) blacklist publishers don't like the company that [my sister, cousin, insurance agent, etc] gets their service from... AND, AGAIN, THEY DO NOT TELL ME THAT PEOPLE TRIED TO SEND ME ANYTHING OR TRIED TO CALL. THEY ALSO DO NOT TELL THE OTHER PARTIES THAT THEY CANNOT COMMUNICATE WITH YOU DUE TO A N ISSUE BETWEEN PROVIDERS OR NETWORKS OR THAT YOUR COMMUNICATIONS ARE FILTERED - THEY JUST SEEM TO RANDOMLY ISSUE ERROR MESSAGES, NONE OF WHICH ARE HONEST AT FACE VALUE, OR PLAY RECORDINGS THAT SAY MY NUMBER IS NOT IN SERVICE (the same one you get when someone didn't pay their bill)OR... They also won't admit doing it, unless you get someone to pull up the switch and trace the errors, or whatever its called, and then the response id that that they didn't block it, someone else did... SURE, the someone else who they contract to do it.

Face it I cannot communicate with anyone who hasn't made a special deal with someone. And I can't seem to make any kind of deal with comcast. -

I cringe in typing this, bit I really miss the RCN life - and the RCN customer service, and the RCN way of dealing with business. IF I paid them, I got what I paid for, and if I agreed to their up sell pitches, I got more than I expected in return.

Unfortunately, I could not afford the bill when it jumped from 129.00 per month to 298.00 (with no notice, and no change in service...) - And, face it, now, after experiencing the comcastic (maybe com-dishonest?) horror show, I think I'd give up a meal or two a day if that would get me back there!

I know, I digress...


Jeffrey
too dark too early
Premium
join:2002-12-24
Dix Hills,NY
clubs:
·Optimum Online
·Verizon FIOS
·Vonage
·magicjack.com

reply to jkj860
said by jkj860 See Profile :

said by Jeffrey See Profile :

I was wondering how the average person was going to be able to meter their own use. One can't expect the average person to know how to keep track of their use in a single computer environment (with or without a router)--imagine a household with four or five computers, an Xbox 360, and other devices that download content.

I'm glad Comcast is coming out with this for their customers, and assuming it's accurate and working properly, I think the 3hr time-delay is perfectly acceptable.
I have been monitoring my usage since September. With 4 computers, 2 xbox's live, CDV, 2 psp's and an IPOD all connected to my network I have used just under 75 gig's. Thats in four months. I think i will be OK with the caps.
That's good that you've been monitoring that, and are under the usage. I'm the type of user that comes very close to 250 and sometimes goes over. I don't watch my own usage regularly because there are no caps, but if I moved to a Comcast area I would have to scale back my usage.

I'm against all of these caps, but at least Comcast is providing a measuring tool with an appropriate time delay.
--
"Honesty may be the best policy, but it's important to remember that apparently, by elimination, dishonesty is the second-best policy." - George Carlin

[my ramblings]


bender
Bite my shiny metal ass
Premium
join:2005-03-19
Evanston, IL
clubs:
·T-Mobile US
·Vonage
·AT&T U-Verse
·AT&T Midwest
·Mediacom

reply to k1ll3rdr4g0n
said by k1ll3rdr4g0n See Profile :

If you don't want your network congested, make it so the users can't congest it. Sometimes the simplest solutions are the best solutions.
are you saying they just need to increase overall capacity? or design the network to be able to handle full load? i believe the rule for engineering is + or - 30%. so IIRC they need to make the damn network work for what they sell + or - 30%. i'm going out on a limb here but if they did this, then maybe just maybe they wouldn't see anywhere near the congestion that they "see".


SLD
Premium
join:2002-04-17
reply to Jeffrey
Just a point: there is no liability, only throttling.
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« Meh!  
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