1 edit | reply to henrybf
Re: After 10+ yrs service Now home is declaired unserviceable you can't really say it will work without knowing the situation. what if he's coming off an end of line tap only starting with 10db on his high band. so his highest carrier is -3 and the side of the house meaning his data carrier is already -9 if he's lucky.
we can't make these decision from here or at call centers. if the field techs are saying it's not going to work, I'm going to believe them. his best route is still to get in contact with the construction department to see what his options are. |
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| said by sittin_tech:we can't make these decision from here or at call centers. if the field techs are saying it's not going to work, I'm going to believe them. his best route is still to get in contact with the construction department to see what his options are. Ok but to pick nits a bit here. If the OP is right and the previous resident had HSI what changed? Or did Charter knowingly bill the previous resident for a service it never and/or substandardly delivered?
Or is it simply because OP only wants HSI and not cable service and Charter isn't willing to even try when they can avoid it?
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