Re: Needed for customers in http://www.dslreports.com/forum/r21679955 en Tue, 01 Dec 2009 15:04:55 EDT Tue, 01 Dec 2009 15:04:55 EDT Re: Needed for customers http://www.dslreports.com/forum/remark,21679955 SLD : Just a point: there is no liability, only throttling.]]> http://www.dslreports.com/forum/remark,21679955 Sun, 04 Jan 2009 15:20:58 EDT Re: Needed for customers http://www.dslreports.com/forum/remark,21678707 bender :
said by k1ll3rdr4g0n See Profile :

If you don't want your network congested, make it so the users can't congest it. Sometimes the simplest solutions are the best solutions.
are you saying they just need to increase overall capacity? or design the network to be able to handle full load? i believe the rule for engineering is + or - 30%. so IIRC they need to make the damn network work for what they sell + or - 30%. i'm going out on a limb here but if they did this, then maybe just maybe they wouldn't see anywhere near the congestion that they "see".]]> http://www.dslreports.com/forum/remark,21678707 Sun, 04 Jan 2009 10:08:16 EDT Re: Needed for customers http://www.dslreports.com/forum/remark,21678331 Jeffrey :
said by jkj860 See Profile :

said by Jeffrey See Profile :

I was wondering how the average person was going to be able to meter their own use. One can't expect the average person to know how to keep track of their use in a single computer environment (with or without a router)--imagine a household with four or five computers, an Xbox 360, and other devices that download content.

I'm glad Comcast is coming out with this for their customers, and assuming it's accurate and working properly, I think the 3hr time-delay is perfectly acceptable.
I have been monitoring my usage since September. With 4 computers, 2 xbox's live, CDV, 2 psp's and an IPOD all connected to my network I have used just under 75 gig's. Thats in four months. I think i will be OK with the caps.
That's good that you've been monitoring that, and are under the usage. I'm the type of user that comes very close to 250 and sometimes goes over. I don't watch my own usage regularly because there are no caps, but if I moved to a Comcast area I would have to scale back my usage.

I'm against all of these caps, but at least Comcast is providing a measuring tool with an appropriate time delay.
--
"Honesty may be the best policy, but it's important to remember that apparently, by elimination, dishonesty is the second-best policy." - George Carlin

[my ramblings]]]> http://www.dslreports.com/forum/remark,21678331 Sun, 04 Jan 2009 07:41:24 EDT Re: Needed for customers http://www.dslreports.com/forum/remark,21678011 MareMare : Comcast is already dealing behind your back, wake up!!!

They block ISP's en masse from connecting with their system on the pretext of "blocking spammers" but what it means is email doesn't get to you (or "me" or my family, or...) unless the email comes from a source they approve. then to make it worse they send back an error code with some message indicating the email address is no good (mine, that is) or is "not functioning", or the account doesn't exist, or whatever comes next in their random excuse generators...

I lost a job because of it, they told my bank that my account didn't exist, they said i wasn't allowed to use the email account (like I was committing some sort of fraud...)

What it boils down to is that I PAY THEM yet I am screwed because they seem to get into feuds with other ISP's on a regular basis, or because there is no revenue stream from that area (is it all kickbacks, rebates, and payoffs?) - anyhow, I complained, went as fart as petitioning my local government to rescind their franchise. They "fixed the problem" and they rejected all the email from my credit card issuer and my bank the same day, and do still.

Behind my back? - they maintain they do not reject electronic communications like that, or even if they do, its their system so they can run it however they see fit. (contractual and legal issues there , no doubt) - ALL THIS AND THEY DO NOT EVEN TELL YOU THAT THEY ARE BLOCKING COMMUNICATIONS OR ELECTRONIC STREAMS SENT TO YOU !!!

They seem to do the same with their VOIP phone service.

I have not received, and likely still do not get calls (not email, PHONE CALLS) from certain people or providers (like Ohio Bell, not some made up carrier) because they say that the transmitted data originates from a source that has been listed as allowing - [NOT CREATING OR KNOWING ABOUT BUT JUST ALLOWING] unsolicited and/or harassing communications to be sent via their switch(es) - Blocking my phone calls because comcast's (3rd party, outsourced, in etheopi-afganist-argentin-exico) blacklist publishers don't like the company that [my sister, cousin, insurance agent, etc] gets their service from... AND, AGAIN, THEY DO NOT TELL ME THAT PEOPLE TRIED TO SEND ME ANYTHING OR TRIED TO CALL. THEY ALSO DO NOT TELL THE OTHER PARTIES THAT THEY CANNOT COMMUNICATE WITH YOU DUE TO A N ISSUE BETWEEN PROVIDERS OR NETWORKS OR THAT YOUR COMMUNICATIONS ARE FILTERED - THEY JUST SEEM TO RANDOMLY ISSUE ERROR MESSAGES, NONE OF WHICH ARE HONEST AT FACE VALUE, OR PLAY RECORDINGS THAT SAY MY NUMBER IS NOT IN SERVICE (the same one you get when someone didn't pay their bill)OR... They also won't admit doing it, unless you get someone to pull up the switch and trace the errors, or whatever its called, and then the response id that that they didn't block it, someone else did... SURE, the someone else who they contract to do it.

Face it I cannot communicate with anyone who hasn't made a special deal with someone. And I can't seem to make any kind of deal with comcast. -

I cringe in typing this, bit I really miss the RCN life - and the RCN customer service, and the RCN way of dealing with business. IF I paid them, I got what I paid for, and if I agreed to their up sell pitches, I got more than I expected in return.

Unfortunately, I could not afford the bill when it jumped from 129.00 per month to 298.00 (with no notice, and no change in service...) - And, face it, now, after experiencing the comcastic (maybe com-dishonest?) horror show, I think I'd give up a meal or two a day if that would get me back there!

I know, I digress... ]]> http://www.dslreports.com/forum/remark,21678011 Sun, 04 Jan 2009 02:56:04 EDT Re: Needed for customers http://www.dslreports.com/forum/remark,21677925 jkj860 :
said by Jeffrey See Profile :

I was wondering how the average person was going to be able to meter their own use. One can't expect the average person to know how to keep track of their use in a single computer environment (with or without a router)--imagine a household with four or five computers, an Xbox 360, and other devices that download content.

I'm glad Comcast is coming out with this for their customers, and assuming it's accurate and working properly, I think the 3hr time-delay is perfectly acceptable.
I have been monitoring my usage since September. With 4 computers, 2 xbox's live, CDV, 2 psp's and an IPOD all connected to my network I have used just under 75 gig's. Thats in four months. I think i will be OK with the caps.
--
I know you think you understand what you thought I said, but I am not sure you realize what you heard is not what I meant. Nixon]]> http://www.dslreports.com/forum/remark,21677925 Sun, 04 Jan 2009 01:57:57 EDT Re: Needed for customers http://www.dslreports.com/forum/remark,21677011 openbox9 :
said by funchords See Profile :

I don't ever want the situation where my ISP is double-dealing behind my back -- steering me to the content he wants me to use because he's made a special deal with its provider.
I meant for investors to build out infrastructure, not slip money into the greasy palms of incumbent ISPs.]]> http://www.dslreports.com/forum/remark,21677011 Sat, 03 Jan 2009 21:26:02 EDT Re: Needed for customers http://www.dslreports.com/forum/remark,21676921 funchords :
said by openbox9 See Profile :

Are you suggesting that Internet applications/content will plateau at their current state when caps are imposed? I don't believe that to be true at all. If anything, we'll see better thought and efficiency in development of applications/content. Furthermore, if venture capitalists truly see dollar signs in future development of applications/content, they should seriously look at the venture from content development to delivery to the consumer when they're throwing money around. All too often around the Internet, it seems they forget about the "delivery to the consumer" part.
Well can we start with the idiocy that is encapsulating .FLV in TCP?

Secondly, I'll pay my ISP for my communications needs. I don't ever want the situation where my ISP is double-dealing behind my back -- steering me to the content he wants me to use because he's made a special deal with its provider.
--
Robb Topolski -= funchords.com =- Hillsboro, Oregon -- KJ7RL
What you do at Christmas does not matter so much; What counts are the Christmas things you do all year through.]]> http://www.dslreports.com/forum/remark,21676921 Sat, 03 Jan 2009 20:59:58 EDT Re: Needed for customers http://www.dslreports.com/forum/remark,21676893 openbox9 : Are you suggesting that Internet applications/content will plateau at their current state when caps are imposed? I don't believe that to be true at all. If anything, we'll see better thought and efficiency in development of applications/content. Furthermore, if venture capitalists truly see dollar signs in future development of applications/content, they should seriously look at the venture from content development to delivery to the consumer when they're throwing money around. All too often around the Internet, it seems they forget about the "delivery to the consumer" part.]]> http://www.dslreports.com/forum/remark,21676893 Sat, 03 Jan 2009 20:52:42 EDT Re: Needed for customers http://www.dslreports.com/forum/remark,21675869 funchords : Yes, the BBB is a bought-and-paid-for reputation service.

But, they've actually helped me more than once and they actually do help warn folks off of truly bad businesses.

The point is moot because Comcast isn't charging for overages.
--
Robb Topolski -= funchords.com =- Hillsboro, Oregon -- KJ7RL
What you do at Christmas does not matter so much; What counts are the Christmas things you do all year through.]]> http://www.dslreports.com/forum/remark,21675869 Sat, 03 Jan 2009 17:03:18 EDT Re: Needed for customers http://www.dslreports.com/forum/remark,21675827 major marco :
said by k1ll3rdr4g0n See Profile :

[...]if they charge me 1 red penny over what my normal bill is, I am calling up and complaining/reporting to the BBB.
LMAO. The BBB is the bought and paid for whore for business. They don't give a damn about your consumer complaints. It's like going to the foxes guarding the henhouse and complaining that the guards are killing the hens.
--
The Toll

Tracking Lord Stanley
]]> http://www.dslreports.com/forum/remark,21675827 Sat, 03 Jan 2009 16:52:12 EDT Re: Needed for customers http://www.dslreports.com/forum/remark,21675748 funchords :
said by openbox9 See Profile :

I also expect Comcast (and other providers) to increase their caps over time as infrastructure allows and applications/content become available that drive the average person's usage.
If there are caps in place, venture capitalists are less likely to invest in the development of bandwidth-using applications/content.
--
Robb Topolski -= funchords.com =- Hillsboro, Oregon -- KJ7RL
What you do at Christmas does not matter so much; What counts are the Christmas things you do all year through.]]> http://www.dslreports.com/forum/remark,21675748 Sat, 03 Jan 2009 16:27:55 EDT Re: Needed for customers http://www.dslreports.com/forum/remark,21675237 NOCMan : I'm just wondering how I go about getting credit for traffic I did not request. All these scans coming from various places is eating up my caps and I'm not happy.

/sarcasm]]> http://www.dslreports.com/forum/remark,21675237 Sat, 03 Jan 2009 14:31:16 EDT Re: Needed for customers http://www.dslreports.com/forum/remark,21674210 BF69 :
said by Jeffrey See Profile :

said by Phil See Profile :

What would be even better is no caps at all, hence no need for the monitor.
That would have been great, and I agree with you. Time for Comcast customers to rethink whether or not they want to continue services.
Most won't care because as of right now the vast majority won't go over the caps. Even I wouldn't come close to going over a 250 GB cap. Now in 2-3-4 years who knows. By then Comcast may increase the cap again so it still isn't an issue. TW is the one that is going to have issues with their caps very shortly after they institute them nationwide. 40 GB is a joke. At&t caps aren't much better.]]> http://www.dslreports.com/forum/remark,21674210 Sat, 03 Jan 2009 10:04:13 EDT Re: Needed for customers http://www.dslreports.com/forum/remark,21673247 k1ll3rdr4g0n :
said by bender See Profile :

i'd like a fancy LCD display that hooks right up to the modem that announces when you've hit certain milestones (100gb, 150gb and so on). maybe it could start flashing or play some cool music too.

even better, how about a ranking system for people to actually see how they do compared to other users. totally anonymous and on an opt-in basis only of course.
Hahahahaha oh man, give customers the ability to truthfully see the average bandwidth usage? Oh man, you crack me up.
Next thing your going to tell me that Comcast was honest when they told everyone they *didn't* filter torrent traffic.

I really think this is just all hot air. Especially when a large ISP says that only 1% will actually hit the cap? Either thats total BS, or they wont "enforce" it. For example, if you use 251GB they will let you slide, but use 500GB they will throw the book at you kind of thing.
But, if they charge me 1 red penny over what my normal bill is, I am calling up and complaining/reporting to the BBB. Even if I was in the wrong, I still don't believe that caps are the solution to network congestion. Society doesn't learn, you must force its hands. If you don't want your network congested, make it so the users can't congest it. Sometimes the simplest solutions are the best solutions.]]> http://www.dslreports.com/forum/remark,21673247 Fri, 02 Jan 2009 23:55:57 EDT Re: Needed for customers http://www.dslreports.com/forum/remark,21672508 deviationer : me want]]> http://www.dslreports.com/forum/remark,21672508 Fri, 02 Jan 2009 21:20:04 EDT Re: Needed for customers http://www.dslreports.com/forum/remark,21672280 openbox9 : Agreed. I also expect Comcast (and other providers) to increase their caps over time as infrastructure allows and applications/content become available that drive the average person's usage.]]> http://www.dslreports.com/forum/remark,21672280 Fri, 02 Jan 2009 20:36:58 EDT Re: Needed for customers http://www.dslreports.com/forum/remark,21672146 Jeffrey :
said by Phil See Profile :

What would be even better is no caps at all, hence no need for the monitor.
That would have been great, and I agree with you. Time for Comcast customers to rethink whether or not they want to continue services.
--
"Honesty may be the best policy, but it's important to remember that apparently, by elimination, dishonesty is the second-best policy." - George Carlin

[my ramblings]]]> http://www.dslreports.com/forum/remark,21672146 Fri, 02 Jan 2009 20:09:41 EDT Re: Needed for customers http://www.dslreports.com/forum/remark,21672141 Jeffrey :
said by openbox9 See Profile :

said by Jeffrey See Profile :

I was wondering how the average person was going to be able to meter their own use.
I doubt that average people have anything to worry about with a 250 GB/mth cap, whether they can monitor their usage or not.
This is probably true, but as more people get exposed to services that require large downloads, over time, the average person may need to become aware.
--
"Honesty may be the best policy, but it's important to remember that apparently, by elimination, dishonesty is the second-best policy." - George Carlin

[my ramblings]]]> http://www.dslreports.com/forum/remark,21672141 Fri, 02 Jan 2009 20:08:53 EDT Re: Needed for customers http://www.dslreports.com/forum/remark,21672043 openbox9 :
said by Jeffrey See Profile :

I was wondering how the average person was going to be able to meter their own use.
I doubt that average people have anything to worry about with a 250 GB/mth cap, whether they can monitor their usage or not.]]> http://www.dslreports.com/forum/remark,21672043 Fri, 02 Jan 2009 19:52:24 EDT Re: Needed for customers http://www.dslreports.com/forum/remark,21671977 Phil : What would be even better is no caps at all, hence no need for the monitor.]]> http://www.dslreports.com/forum/remark,21671977 Fri, 02 Jan 2009 19:40:35 EDT Re: Needed for customers http://www.dslreports.com/forum/remark,21671466 fiberguy : I think you're going to start seeing more of that. Belkin is already making a router that shows you the overall speed of your network connection. (though the router generally has poor reviews) I think you're going to start seeing that kind of stuff coming to be more normal soon.]]> http://www.dslreports.com/forum/remark,21671466 Fri, 02 Jan 2009 17:59:57 EDT Re: Needed for customers http://www.dslreports.com/forum/remark,21671254 bender : i'd like a fancy LCD display that hooks right up to the modem that announces when you've hit certain milestones (100gb, 150gb and so on). maybe it could start flashing or play some cool music too.

even better, how about a ranking system for people to actually see how they do compared to other users. totally anonymous and on an opt-in basis only of course.]]> http://www.dslreports.com/forum/remark,21671254 Fri, 02 Jan 2009 17:12:57 EDT Re: Needed for customers http://www.dslreports.com/forum/remark,21671242 Jeffrey :
said by TF See Profile :

Yeah, 3 hour delay isn't bad IMO. I was thinking it would be more like 24 hours. I'm sure the delay will get better in the future too.

I guess customers will still be liable for the amount they download after during the delayed window.
If you're getting close to the 250GB cap with 3 hours to spare in the month, I think the best bet would just be to go read a book for 3 hours, or like you suggested, pay for the overage fees.
--
"Honesty may be the best policy, but it's important to remember that apparently, by elimination, dishonesty is the second-best policy." - George Carlin

[my ramblings]]]> http://www.dslreports.com/forum/remark,21671242 Fri, 02 Jan 2009 17:09:47 EDT Re: Needed for customers http://www.dslreports.com/forum/remark,21671202 TF : Yeah, 3 hour delay isn't bad IMO. I was thinking it would be more like 24 hours. I'm sure the delay will get better in the future too.

I guess customers will still be liable for the amount they download after during the delayed window.]]> http://www.dslreports.com/forum/remark,21671202 Fri, 02 Jan 2009 16:59:24 EDT Needed for customers http://www.dslreports.com/forum/remark,21671152 Jeffrey : I'm sort of against the idea of the cap (please, no big flames on that), but back when DSLR broke the story in May, I was wondering how the average person was going to be able to meter their own use. One can't expect the average person to know how to keep track of their use in a single computer environment (with or without a router)--imagine a household with four or five computers, an Xbox 360, and other devices that download content.

I'm glad Comcast is coming out with this for their customers, and assuming it's accurate and working properly, I think the 3hr time-delay is perfectly acceptable.
--
"Honesty may be the best policy, but it's important to remember that apparently, by elimination, dishonesty is the second-best policy." - George Carlin

[my ramblings]]]> http://www.dslreports.com/forum/remark,21671152 Fri, 02 Jan 2009 16:49:20 EDT