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« Should I Pull the Trigger to get 7100k but PPPoE?  
gresuz

join:2008-09-26
Rancho Cucamonga, CA

dryloop problem

Hello,

I ordered the dryloop service from DSL Extreme a few months back. I had to leave the country for work and I could not follow up on this. I am now back and my dryloop service is not connected. I looked at my NID and I see no wires labeled dryloop, so I do not know which line to connect to. I've tried all my lines and they all do not work. Please help.

sashwa
Pixie Cat Crunchin' n Foldin'
Premium,Mod
join:2001-01-29
Alcatraz
clubs:

Re: dryloop problem

Here is your original thread in case you can't find it.

»Dryloop problems
gresuz

join:2008-09-26
Rancho Cucamonga, CA

Re: dryloop problem

Thanks. I've tried to reply back but it says the topic is too old to post a reply.

sashwa
Pixie Cat Crunchin' n Foldin'
Premium,Mod
join:2001-01-29
Alcatraz
clubs:

Re: dryloop problem

It is too old to reply to, that's why I just linked it and left this open for you.
gresuz

join:2008-09-26
Rancho Cucamonga, CA

Re: dryloop problem

Thank you Sashwa

dslx_gm
Premium,VIP
join:2002-12-26
Winnetka, CA

Hi gresuz -

Are you in a multi-tenant complex like and apartment or condo with a shared NID? If so Verizon should tag the line at the NID for you. If they did not properly tag the line we would need to open a ticket with them to have them come out and tag the line for you. Have you opened a ticket with our support team regarding the issue? If not please feel free to send me a PM with your account information and I would be happy to open a ticket on your behalf with our support team.

Thanks
--
George
General Manager
DSL Extreme
Will work for reviews.
gresuz

join:2008-09-26
Rancho Cucamonga, CA

Re: dryloop problem

Hi George,

I live in a single family home and only have one NID. I have opened a ticket with your support team.

Thanks,

Gregg
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« Should I Pull the Trigger to get 7100k but PPPoE?  


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