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Forums » Equipment Support » Broadband Modem (Hardware) » [cable] Can someone help me decifer my log files?
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m3steve

@comcast.net

[cable] Can someone help me decifer my log files?

I just bought a brand new Wireless N router. It stays up with no problems, and I can connect to it. I've been dropping internet about every 45min-2hours. The only way I can get the internet back online is to reboot the modem by removing the power cable or logging int the GUI. I've reset to factory defaults, but nothing seems to be working. Here is my speedtest result, which is unbelievably slow in comparison to other times that I have done this. Here is the info that I had in my modem.
Model:SB5100

Downstream Value
Frequency 597000000 Hz Locked
Signal to Noise Ratio 37 dB
Power Level -9 dBmV
Upstream Value
Channel ID 1
Frequency 30600000 Hz Ranged
Power Level 45 dBmV

2009-01-04 19:09:36 4-Error B603.0 Map Request Retry Timeout
2009-01-04 15:46:48 5-Warning B605.10 Map Reject - Downstream Traffic Flow Not Mapped to BPI+ SAID (EC=8)
1970-01-01 00:00:07 3-Critical R002.0 No Ranging Response received - T3 time-out
2009-01-04 14:53:29 6-Notice E112.0 SW download Successful - Via Config file
2009-01-04 14:52:41 4-Error B603.0 Map Request Retry Timeout
2009-01-04 14:52:39 5-Warning B605.10 Map Reject - Downstream Traffic Flow Not Mapped to BPI+ SAID (EC=8)
2009-01-04 14:51:46 6-Notice E102.0 SW Download INIT - Via Config file d11_m_sb5100_silver_c01.cm
2009-01-04 14:51:35 3-Critical R002.0 No Ranging Response received - T3 time-out
2009-01-04 14:51:30 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2009-01-04 14:51:27 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 timeout
1970-01-01 00:00:48 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:00:36 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:33 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:33 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:15 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:14 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing

sashwa
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Re: [cable] Can someone help me decifer my log files?

Cross reference:

»[Connectivity] Can someone help me decipher my cable modem log?
(topic locked)
Forums » Equipment Support » Broadband Modem (Hardware)[cable] Webstar dpc2100r2 Port Forwording. »
« (topic move) Siemens Speedstream 5930 - How to do port forwardin  


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