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Forums » Wave Broadband » Come on WAVE fix this node in Sequim, WA
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« [NEWS] Wave Broadband Sloppily Employing Caps  
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Beringse
Over 1 billion fishsticks caught
Premium
join:2003-11-20
Sequim, WA
clubs:
·Sprint Mobile Broa..
·wavebroadband

reply to skyhawk21
Re: Come on WAVE fix this node in Sequim, WA

Click for full size
Still strong here off of Priest Rd...
--
Leos rule!


hi2

@wavecable.com

reply to Beringse
Hi all well looks like wave is still having problems. i think that there problems are there tecks! that are behind there Equipment!i don't know how many people on a nod "BUT" if you take the amount of people + there download speeds + there upload speeds add then - 30% line loss - noise loss = what the nod should have for speed for everyone to run right on that "NOD" charging more money for more usage is to me price fixing? if wave is being charge more for there bandwidth then charge everyone more "BUT" give us what we are paying for!to me it looks like everyone is trying to get as much as thay can out of everyone till the world and job market picks up ! till then thay are going to get as much from us as thay can "by" law! till things get better.it's best to be nice when you call because you get more bees with honey! if you have 10m x 1.5 then - 30% loss which is average to all which means you should have your speed at 7mx1.05 speed! have a friend that is good at this and say 30% loss is average! so if you are getting more then thats "GOOD" thats just my 2 cents happy surfing!

skyhawk21

join:2001-11-08
Lacey, WA

reply to skyhawk21
must be nice instead of showing me a speedtest, why dont you show me your trace routes and gateway ip addresses and ip your on to compare to my crap connection that ive been having issues with since week of december 15th 2008, people say nodes and gateway ips that your on doesnt effect anything, which i beg to differ.... maybe if they can put me on a less congested node and gateway i wouldnt have issues like i was never having previous to that week in 2008... maybe im lower priority on the list with my set in stone ips that never change now.. so higher tiers or other customers higher priority..

IF that aint the issue then its a dam issue with the main drop from the power pole here across the street from elk creek apartments..


Wave_Sequim

@com.br
reply to drew
Looks to me like they\'ve got more than enough capacity.



drew
Reformation
Premium
join:2002-07-10
Port Orchard, WA
clubs:
reply to skyhawk21
yeah, dialup speeds. uh huh.

skyhawk21

join:2001-11-08
Lacey, WA

reply to skyhawk21
Click for full size
Click for full size
Click for full size
get this guys they fixed the sequim, wa are as they claimed exactly a week ago replacing new equipment with new equipment, and the issue was resolved and as we know now wave is selling a 18mb/2mb speed tier when they cant even give the 10mb/1mb speed tier their speed. anyhow early this morning, monday january 19th 2009 10-11amish and check this crap out... same issue is back not enough bandwidth on their end and same dam issues with same dam congested node here in sequim, wa.. maybe its time to put people on a NEW NODE..

im about to give up with these guys

I LOVE GETTING DIALUP LATENCY AND SPEEDS with a 10mb down and 1mb upload inet connection its worth 55 buxs a month


Beringse
Over 1 billion fishsticks caught
Premium
join:2003-11-20
Sequim, WA
clubs:
reply to skyhawk21
I just got back from being gone for 3 months and have noticed a slight slowdown as well during the afternoon and evening hours.
--
Leos rule!

skyhawk21

join:2001-11-08
Lacey, WA

reply to skyhawk21
Click for full size
Click for full size
couple of more an hour later from other one still not the 10mbps im paying for and use to get no matter the time of day or what day it was... i want off this node onto a not so congested one in this town

skyhawk21

join:2001-11-08
Lacey, WA

reply to skyhawk21
Click for full size
pictures are worth more than a thousand words...

skyhawk21

join:2001-11-08
Lacey, WA

reply to skyhawk21
they dont have the bandwidth, because although my packetloss and high latency issues were fixed when they finally added or replace or repaired this new equipment they were testing, they as of recently added a new speed tier 18mbps down and 2 meg up yet im still on the 10mb/1mb plan and when its congested or everyone on my node is using the net here in sequim, wa, my speeds downloading files is dropping right now from 9mbps to 4mbps and up and down and up and down, so how in the hell can wave even add even a faster speed tier if they cant even with their bandwidth now, handle the 10mb tier.. i cant beleive this crap maybe thats why my speeds are sucking, pings are great once again and no packet loss thank god.. want my speed i still pay for back though!


drew
Reformation
Premium
join:2002-07-10
Port Orchard, WA
clubs:
·wavebroadband

reply to dungenessarea
It seems they don't have the BW they need to support the speeds. Keep in mind that they do not have to meet your provisioned speed. Rememberthe words "up to"
--
Come play Mafia! | WA State Politics


dungenessarea

@wavecable.com

reply to skyhawk21
Amen. I was suprised to see someone else from Sequim. I'm on Old Olympic near Carlsborg and I've been periodically having the same problems for months. I called and explained the problem to their tech support and they sent a technician out that claimed to have "fixed the problem" by putting an Arco filter on my line. Ridiculous.

Even more ironically I have some of my original CCNP/CCIE certification books from the late 90's/early 2000's sitting on a bookshelf next to the desk of the computer he "fixed it" with. *facepalm*

Working on getting a fiber connection to my house through CPI, but its damn expensive to bring it in.


chpalmer

join:2002-11-18
Belfair, WA
·wavebroadband
·VOIPo


1 edit
reply to skyhawk21
Sorry but I dont read minds and don't know your experience. So thats why I suggested those tests. Dont take it personal.

I have the identical cable modem myself and can say its probably the best Ive ever worked with. But you could of had a bad one. +15dBmV to -15dBmV is docsis spec. So you know that the manufacturers will try to save money and make them not work any better than that. Optimal on downstream is as close to 0dBmV as possible and the lower the better on upstream as long as upstream snr is good. The outer limits are never optimal. The upstream side being as high as your is always worries me. I want to see under 50dBmV. It just means they have the transmitter turned up in your modem so the node can receive your signal. Wave techs are supposed to try and get better numbers than absolute docsis specs. But if its working during the day you have your proof that the packet loss isnt related to your drop.

To the other poster, the Sequim area has many systems that must have been built by the same engineer because they are all on similar 10. subnets. I didnt know the cable system was one of them. Our Qwest supplied Olypen dsl account is on a more standard subnet. My shop is south of Carlsborg.

My home in the Port Orchard area is all 24.113. before it goes on to the Noanet network.

Good luck!

skyhawk21

join:2001-11-08
Lacey, WA

reply to skyhawk21
Click for full size
from midnight to early afternoon this is what i may get taken from this morning or yesterday

if my modem was the issue this would not happen ever with my so called borderline signal levels, if you knew anything about linksys cable modems there optimal range for downstream signal is -15 to 15+ with SNR from 30 higher the better..

and its optimal range to keep a connection and give you optimal throughput for upstream is up to 58+db

i get 9mbps range if waves crap isnt congested from 12am(midnight) most of the time up until early or later afternoon then it goes kaput as seen it the other screenshots.. maybe wave should upgrade their equipment and give customers what they pay for and maintain it..

skyhawk21

join:2001-11-08
Lacey, WA

reply to skyhawk21
hey dude I never said I have a modem/router combo
for your information I have a linksys ver2.2 wrt54g running tomato custom firmware ver 1.23 that blows stock crap out of the water..

My cable modem is the older BEFCMU10 seperate piece of equipment which is docsis 2.0 compliant and has latest stock firmware, Ive had it since comcast as isp in olympia wa, had it since i had millenium media cable isp now known as broadstripe, and with wavecable now, I had an uptime of 45 days on my router being on 24/7 with my cable modem and my lan all setup tweaked and optimized as one of my screenshots show from along time ago the bandwidth chart from tomato firmware showing my max download 24/7 use to be 1253kbs or equivalent to the exact capped speed on my cable modem of 10240, since they introduced this 10.3.0.1 into my outside route and no its not my cable modem that 10.3.0.1 is waves equipment, hell if your on wave try using ftp proggie and connecting to that ip, u should be able to connect to port 21 and say connected then disconnected, thats waves shit..

im not running a ftp server on my router or cable modem when you try to connect to me from the outside world in my ip routes up there it would be the second ip address that connected u directly to me, which would be incoming from inet to me without going through that 10.3.0.1 router, but for outgoing from me they are putting me through that hop probably since they got this new filtering shit for bit torrent users and illegal downloaders... my CABLE MODEM on my lan is 192.168.100.1 and my cable modem going to wan port on router is bringing my isp assigned from wave for outside inet access which is in 24.x.x.x range they dont filter incoming just outgoing.. go look at older posts youll see some people from along time ago wave users were also being filtered in their traceroutes to outside inet, through a router with the 10.x.x.x ips they also had issues like im having, then others in the newer threads that show their traceroutes dont have that 10.x.x.x in their routes..


Sequim Also

@wavecable.com

reply to NxtPlato
The 10. IP is the modem (Non-Routable IP). Your signal hitting the modem is borderline your return is borderline. Those linksys router modem combos (Broadcom Chipset alone should explain things)are horrible pieces of equipment. Just get one of their modems and try the same test and have them fix the forward signal and return.

NxtPlato

join:2005-04-06
Sequim, WA
reply to skyhawk21
Skyhawk - I sent you a PM. please reply, and we will see if we can't get your issue sorted out.

Thanks

skyhawk21

join:2001-11-08
Lacey, WA

reply to skyhawk21
Click for full size
I have pinged my modem and router over my cat 6 cable to the equipment on my end. no issues there.. ive been troubleshooting network stuff for 8 years..


chpalmer

join:2002-11-18
Belfair, WA
reply to skyhawk21
Your signal levels are almost out of spec on the upstream side. A weak modem and your done. A little ingress on the system and your done.

Try this also.

c:>ping -n 100 192.168.100.1

skyhawk21

join:2001-11-08
Lacey, WA

reply to skyhawk21
Click for full size
not my cable modem or street level or i wouldnt have a solid connection with my modem that was working fine since ive gotten them as an isp.. and worked with 4 other isps that were cable from different companys
Forums » Wave Broadband« [NEWS] Wave Broadband Sloppily Employing Caps  
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