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Forums » The Site » BBR Feedback » Site Feature Requests » Flag an ISP review as "no longer with..." or "obsolete"
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cabana
now in pumpkin spice
Assistant
join:2000-07-07
New York, NY

Host:
AT&T Southeast
56k Lookout (Broad..
reply to Hall
Re: Flag an ISP review as "no longer with..." or "obsolete"

The query says:

"So, it has been a while now, we were all wondering if you had an update? or perhaps any other new services to review?"

It is not insisting per se that you have anything new to say on an old review - it is a kind of catch all. A ... in case you did not know and you are interested you could update or perhaps you have a new ISP and you want to say something. A prompter.

Since I do not have a review I get that hey how about a review.

One of the key foundations of this site is consumer advocacy and our review system. So we do like to keep things updated where appropriate. But by no means are you obligated in any way.

I can see where it might be annoying ... but I do hope not too much so. Perhaps we can look to add a tick box that says please don't ask me to update or lodge a review.


Hall
Premium,MVM
join:2000-04-28
Dayton, OH
·EarthLink
·AT&T Midwest
·Earthlink Cable Mo..

I don't think you get my point. I completely understand the value of the reviews and don't want to take them away or discourage users not to submit them. I also don't want the ability/option to delete reviews. As it is, it's asking me -- I realize I can ignore it and it's not "insisting" -- to update ALL of my reviews. For most people, only the last one is likely current for them.

Think of it this way: You fill out a review of a car (let's say it's a Honda Accord) you own. A few years later, you sell that car, get a new one (an Acura something...), and complete a new review. Shortly after, that system asks you for an update on the Accord. What do you put ? Sure, you could say "I sold that car and no longer have it". A year later it wants another update. What will you put this time ?


cabana
now in pumpkin spice
Assistant
join:2000-07-07
New York, NY

Host:
AT&T Southeast
56k Lookout (Broad..
I do think I understand (but I will drink some more coffee just in case I am not getting it) ... as I said in previous post - they system does not KNOW you don't have the service - its a catch all -- perhaps a flaw if you will.

Sometimes members do have multiple reviews for more than one ISP and they could be current -- ie one for home and one for office. And member sometimes want to add something. Or a member might not know they can lodge more than one review so the prompt shows them they can add a new review.

In your case I get that you do NOT have those services previously reviewed. We don't delete because of the value of what you had to say -- the issue becomes as you have said " I don't have anything to say cause ... I don't have the service" ...but I am saying ... its only a prompt -- if it is applicable use it ... and if it is not applicable do nothing. In your case ... its not applicable ...unless you a) have a new ISP ... or b) do have something new to say on your last review -- as in " all is still great -- they lowered my cost" or "all is still great except they raised my rates" etc.

Again ... as said ... it is annoying if you don't have anything to add - but it is a catch all prompt - a general flag - it is not reading your exact situation - "system" just sees that you have reviewed. period. And then sends out a note saying "hey ... wanna update ... or hey ... wanna lodge a new review"?

I don't want to sound argumentative in the least - only hoping to explain... and appreciate that the bump to review could stand a little improvement.


nwrickert
sand groper
Premium,MVM
join:2004-09-04
Geneva, IL
·AT&T U-Verse
·AT&T Midwest

system does not KNOW you don't have the service
I think Hall See Profile was suggesting a switch that would allow a reviewer to tell the system that they no long have service.
--
AT&T dsl; Westell 327w modem/router; openSuSE 11.0; firefox 3.0.5


cabana
now in pumpkin spice
Assistant
join:2000-07-07
New York, NY

Host:
AT&T Southeast
56k Lookout (Broad..
said by nwrickert See Profile :

system does not KNOW you don't have the service
I think Hall See Profile was suggesting a switch that would allow a reviewer to tell the system that they no long have service.
Yes in total agreement ... and I have said ... as much


fatness
subtle
Janitor
join:2000-11-17
fishing
·EarthLink

Host:
Earthlink DSL
TekSavvy
Forum Feature Requ..
Need Site Help?
Rants, Raves, and ..
reply to nwrickert
said by nwrickert See Profile :

system does not KNOW you don't have the service
I think Hall See Profile was suggesting a switch that would allow a reviewer to tell the system that they no long have service.
For that reason I'll move this to the Site Feature Requests forum.
--
goodbye dad


usa2k
Please PRAY for Rebekah
Premium,MVM
join:2003-01-26
Canton, MI
clubs:
·VOIPo
·WOW Internet and C..
·Broadvox Direct


1 edit
said by fatness See Profile :

said by nwrickert See Profile :

system does not KNOW you don't have the service
I think Hall See Profile was suggesting a switch that would allow a reviewer to tell the system that they no long have service.
For that reason I'll move this to the Site Feature Requests forum.
Sign

(Broadvox is OLD!)

And have the review link stay on the user page,
but if no longer with the company, add a red X or something.

--

Jim, VoIP since 12/2002, VOIPo 2/7/2007
FAH-Tool ... Whales ... VOIPo Forum ... VOIPo Review
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Forums » The Site » BBR Feedback » Site Feature Requests[Sprint] too fast »


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