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Forums » After 10 Years Of Service, Charter Declares Home 'Unserviceable' » Why Not Offer A Contract?
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast

Why Not Offer A Contract?

These kinds of situations would be ideal for cable companies offering contracts. Presuming that this is a private home, a contract could be offered that stipulates that Charter be compensated should the owner sell the house before the term of the contract expires.
--
Blagojevich / Madoff 2012!

exCharter_sub

@hargray.net

just have them run TWO RG11 cable drops from the tap

(RG6 -- 350 feet is too far) I used to work as a contractor installing cable modems for Charter. I measured long drops with my handy measuring wheel many times. Charter pressured us to get these customers up and running when their own techs couldn't do it.

1 RG11 drop for the TV sets - Digital boxes
&
1 RG11 drop for the Cable Modem and VOIP
fiberguy
My views are my own.
Premium
join:2005-05-20

Re: just have them run TWO RG11 cable drops from the tap

Yea.. we're missing part of the story.. I've run RG11 drops farther than 350' before and hooked up interactive services just fine..

.. something stinks here. An honestly.. one drop could run that whole service.. amp it in the home and it's fine.
Mordhem
Love it, Hate it.

join:2003-07-10
Baltimore, MD
·Comcast

This would be a day in the Park for Comcast, Just install some QR320 or RG11. I used to work for Comcast in Baltimore but now I live in SC, and I now work for direct tv. I am praying charter goes under and Comcast eats them. I would not mind dawning the black and red again but I know for sure I will never work for charter lol.
RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11

Re: Why Not Offer A Contract?

Hmmm....distance-limited cable Internet. What a concept. So much for that tired old argument against distance-limited DSL.
--
Toolmaster of La Grange.

it_hurts

@charter.com

Re: Why Not Offer A Contract?

said by RadioDoc See Profile :

So much for that tired old argument against distance-limited DSL.
What you mean the TRUTH? lol

Get real.
chance360
Premium
join:2008-09-10
Houston, TX

Re: Why Not Offer A Contract?

What this man needs is a spool, some pipe, and a... DITCHWITCH!!!!!!!

»www.ditchwitch.com/trenchers-plo···destrian
RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11
Yeah. The truth about cable is finally out.

lol indeed.
--
Toolmaster of La Grange.

marigolds
Gainfully employed, finally
Premium,MVM
join:2002-05-13
Saint Louis, MO

A lot of regional franchises bar or limit cancellation fees and ETFs, and the fcc has made a lot of noise on limiting them. More importantly, FCC limits ETFs from being applied if the customer moves into a non-serviceable area. (That might create a very bizarre catch-22 in this case that could allow the customer to cancel at any time without the fee.)

Also, if the franchise is sold, customers get the option of terminating any existing contracts.
--
ISCABBS - the oldest and largest BBS on the Internet
telnet://bbs.iscabbs.com
Professional Geographer
Geographic Information Science researcher

maartena
Stacked.
Premium
join:2002-05-10
Orange, CA
·RoadRunner Cable

said by pnh102 See Profile :

These kinds of situations would be ideal for cable companies offering contracts. Presuming that this is a private home, a contract could be offered that stipulates that Charter be compensated should the owner sell the house before the term of the contract expires.
I think there is a legal loophole that prevents these kinds of contracts.... Although I am not sure, I believe that a contract can never have any penalties if the service cannot be offered.

It's the same with cell phone service, if you move to an address that is not serviced by a cell tower, you can legally and without penalty break the contract, even if it is 2 months old and you got the $300 phone for "free" with a 2 year signup.

Again, I am not entirely sure, but I think there is a law that prohibits companies from selling contracts for service that the enduser cannot get out of, IF the company cannot even supply the service.

In this case, if he would sell the house, move 50 miles into say TWC or Comcast territory, there is no legal way Charter can insist on a penalty. If he however would move into an area served by Charter, he could at least be kept to the contract - at least if there is a "so many years" contract.

Now I am sure there are many different types of contracts, but I am pretty positive the deciding factor is "can the service or product be offered". If yes, you can't get out. If no, you can cancel/get out without penalties.
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