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SuperNet33
Go Ninja,Go Ninja Go..
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join:2002-10-08
Harwood Heights, IL
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 ·AT&T CallVantage
| reply to Matt
Re: Tape backup fail, with Symantec backup exc 11d
said by Matt  :said by SuperNet33 :So lately I been getting this error below when it trys to do a backup, right now i am realyl stuck... I even changed the cleaning tape... Anyone have any idea? Mods, please move to correct forum if this one is incorrect. Label Library 00040 -- A tape read/write error has occurred. This is usually caused by dirty read/write heads in the tape drive. Clean the tape drive, and then try the job again. If the problem persists, try a different tape. You may also need to check for problems with cables, termination, or other hardware issues. How old are your tapes? How many uses are on the tapes? Are you using a single tape over and over, or are you cycling them? Can you read from other tapes? At first glance, this looks like a bad tape (or set of tapes) to me or worst case, a failing tape drive. Well they are all brand new tapes, i had this error with older tapes also, so i swapped them with newer ones and still same error..
I haven't tried reading from the old tapes yet becuase i want to get this working.
Thanks
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Matt
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join:2003-07-20
Jamestown, NC
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| said by SuperNet33 :Well they are all brand new tapes, i had this error with older tapes also, so i swapped them with newer ones and still same error.. I haven't tried reading from the old tapes yet becuase i want to get this working. Well, without troubleshooting you're not going to get it working. You can't jump from step A to step Z. Troubleshooting takes time and patience, so you need to slow down ...
Try reading from an old tape. If you can't, my guess would be that the tape drive is bad. Was BackupExec installed with the Symantec tape drivers, or did you install it using the native tape drivers? BackupExec should have presented you with this option when it was installed.
If it was the native tape drivers, stop all the BackupExec processes and open the Windows Backup program. The drive should show up there ... attempt a small backup. Does it work? If not, you have a tape drive problem and need to contact the manufacturer for service. | |
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