Matt
Gone playing Dragon Age Origins
Premium
join:2003-07-20
Jamestown, NC
 ·North State Commun..
| reply to SuperNet33
Re: Tape backup fail, with Symantec backup exc 11d
said by SuperNet33  :Well they are all brand new tapes, i had this error with older tapes also, so i swapped them with newer ones and still same error.. I haven't tried reading from the old tapes yet becuase i want to get this working. Well, without troubleshooting you're not going to get it working. You can't jump from step A to step Z. Troubleshooting takes time and patience, so you need to slow down ...
Try reading from an old tape. If you can't, my guess would be that the tape drive is bad. Was BackupExec installed with the Symantec tape drivers, or did you install it using the native tape drivers? BackupExec should have presented you with this option when it was installed.
If it was the native tape drivers, stop all the BackupExec processes and open the Windows Backup program. The drive should show up there ... attempt a small backup. Does it work? If not, you have a tape drive problem and need to contact the manufacturer for service. |
