kirby22172
@verizon.net
|  please help...my computer keeps restarting wheni try to burn
when i try to burn a dvd or i am in teh middle of a game my computer will restart. i dont know why, even when i am converting a video file it will restart,,,,,,i dont get it, im using windows xp and i have an hp dvd burner with dvd/cd burning capabilities and lightscribe enabled. i dont get it at all ive tried everything i can think of. ive searched help blogs over and over again but nothing they said really helps me, and ive updated everything and its momma, and i even went out and got a new power supply and more memory , i dont know......  |
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91822330
USPS Fedex UPS DHL
join:2008-12-18
Poteet, TX | sorry to hear that |
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Mickeyme
You might be right, but, I don't care
Premium
join:2008-09-05
Carson City, NV
1 edit | reply to kirby22172
Check your processor fans and video card for dust build-up.
I remove dust from fan blades with a q-tip, the dust loves them. |
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CylonRed
Premium,MVM
join:2000-07-06
Bloom County
| reply to kirby22172
First - you need to set the PC NOT to restart on errors so you can see the BSOD you are likely getting.
Second - write any and all info on any BSOD and go to the MS forum to try and determine the cause.
Have you tried NOT enabling Lightscribe?
--
Brian
"It drops into your stomach like a Abrams's tank.... driven by Rosanne Barr..." A. Bourdain |
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Mickeyme
You might be right, but, I don't care
Premium
join:2008-09-05
Carson City, NV
| said by CylonRed  :First - you need to set the PC NOT to restart on errors so you can see the BSOD you are likely getting. Second - write any and all info on any BSOD and go to the MS forum to try and determine the cause. Have you tried NOT enabling Lightscribe? Here's where to turn off Automatic Restarts.
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tcope
Premium
join:2003-05-07
Sandy, UT | reply to kirby22172
»Computer Hardware Help |
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ravencajun
Premium
join:2004-08-12
Houston, TX
| reply to kirby22172
over heating often causes restarts. Open case and remove dust bunnies, make sure all fans are working, mine started doing that when my burner was on it's way out it would get very hot and cause over heating.
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Registered Linux user:476595 |
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Gbcue
E.I.T.
Premium
join:2001-09-30
Santa Rosa, CA
clubs:  | reply to kirby22172
You got more memory, but did you take out the old memory? |
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RockyBB
Premium
join:2005-01-31
Longmont, CO
| reply to kirby22172
look at Event Viewer -- part of Windows OS (in XP, I get there from Control Panel | Administrative Tools | Event Viewer.) Then click on the "System" option -- look for the time of day that the system restarted, and look for the errors which caused the shutdown. This will lead you (or a qualified tech) to the component or issue causing the crashing. Also, clean the dust bunnies. |
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