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[NEWS] Verizon Again Tweaks DSL Bundles »
« [modem/router] Westell 7500 lights  
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Bytebender
Bytebender
Premium
join:2008-02-12
Canada

reply to JK09
Re: [trouble] Problem with Broadband Limit - Need help

my first instinct is spyware or malware of some sort. have your sister bring up the windows task manager, (usually ctrl+alt+del, or right click the task bar), and with no programs open, with the computer apparently doing nothing, check how many processes are running and what the cpu usage is. if the PC's basically idle the cpu usage should vary between 0 and a few percent, if it's considerably higher then something is amis. she should probably do a complete system scan with a good anti-virus program and a complete system scan with a good anti-spyware program - (I highly recommend Superantispyware.com for this - it's free and works quite well).
--
reboot, reset, reconfigure, then recycle.
-
Forums » US Telco Support » Verizon » Verizon Online DSL[NEWS] Verizon Again Tweaks DSL Bundles »
« [modem/router] Westell 7500 lights  


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