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Dave Brooks

@telegraphnh.COM

MSN Premium customers in Nashua area - call me!

I'm Dave Brooks, a reporter with the Nashua Telegraph. I want to do a story about what happens to MSN Premium after the switchover (the summary, according to FairPoint's Jill Wurm: you lose it, unless you pay extra to MSN) and I'd like to talk to some Verizon customers in southern NH who have MSN Premium - especially if you use a "msn.com" email address, rather than "verizon.net"

If you'd like to talk, email or call me - thanks!
dbrooks@nashuatelegraph.com
603-594-5831



natwis

@medcity.net

I use MSN premium & love it. I am going to have to pay MSN for this service now because I am unwilling to give it up. All of my friends have this email, I use this email for my bank, companies I do business with, my employer. It will take a great deal of work to switch out my email, therefor I would rather pay for it than lose it. I think this is an unfair practice that Fairpoint is doing, when they bought Verizon, they should have kept EVERYTHING the same.



unfairpoint

@verizon.net
reply to Dave Brooks

Well I don't expect everything the same however, I'm losing IOBI service for my phone, I'm losing MSN premium as a service. My bill is not decreasing to compensate so I can choose to pay for MSN out of my reduction in cost. So am I missing something or is this the case of the frog in the pot not knowing when to jump.


lobster11

join:2004-01-19
Brunswick, ME

4 edits
reply to Dave Brooks

Microsoft and Verizon are phasing out their co-branded product called MSN Premium, although Verizon has allowed MSN Premium customers who previously signed up to continue their service. Verizon and Microsoft are instead offering Verizon broadband customers a co-branded version of Windows Live - including Windows Live One Care, a premium service that normally costs $50 to purchase.

MSN Premium included McAfee's Virus Scan and Firewall while Windows Live One Care includes: anti-virus, anti-spyware, firewall, wireless networking security, and online identity theft protection. Therefore to be consistent, Fairpoint should have provided their ex-Verizon customers with the option of Windows Live One Care at no cost. The link for One Care is: »onecare.live.com/

The Windows Live web site claims anyone with a Hotmail e-mail address is automatically registered with Windows Live, however not a a msn.com e-mail address. I have uninstalled MSN Premium as a test and now I can't seem to use my msn.com e-mail address as a Windows Live account.

For example I can sign into Windows Messenger with my msn.com e-mail address, but not Windows Live Messenger. I also cannot link my msn.com e-mail address to a Windows Live e-mail address.

PS. This Press release dated Aug. 29, 2006, announced the co-branding of Windows Live and Windows Live One Care as a replacement for MSN Premium: Verizon and Microsoft Expand Alliance to Provide Windows Live Services for High-Speed Internet, »www.microsoft.com/presspass/pres···nPR.mspx


lobster11

join:2004-01-19
Brunswick, ME

I've now confirmed that you cannot retain your msn.com e-mail address unless you subscribe to MSN, at a minimum cost of $100 per year. Once you subscribe to MSN, then you can access and send your msn.com e-mail using Windows Live Mail and/or Windows Live Mobile.


hottboiinnc
ME

join:2003-10-15
Cleveland, OH

You should be able to keep that address regardless if you pay for it or not.

I have an MSN email address that used to be a Dial-up account it still works just fine. It's no longer a Prem. account.

Sounds like you should call MSN and find out by them.



Jim Cluff

@myfairpoint.net

1 edit
reply to Dave Brooks

said by Dave Brooks :

I'm Dave Brooks, a reporter with the Nashua Telegraph. I want to do a story about what happens to MSN Premium after the switchover (the summary, according to FairPoint's Jill Wurm: you lose it, unless you pay extra to MSN) and I'd like to talk to some Verizon customers in southern NH who have MSN Premium - especially if you use a "msn.com" email address, rather than "verizon.net"

If you'd like to talk, email or call me - thanks!
dbrooks@nashuatelegraph.com
603-594-5831
Hi, I'm James Cluff and I am very upset at the way fairpoint (Unfairpiont) began and has continued to handle this entire so called "switchover". My wife and I both have msn premium accounts and were just made aware tonight very abruptly that our accounts have been canceled. Fairpoint had failed to mention the removal of Msn services #1. As for the email changes with the verizon.net issues I have had more than my share! 22hours logged waiting on the phone and being disconnected easily 100 times. Then the busy tone, Then the "sorry but due to the unexpected call volume blah blah blah" Tonight I embark on making 26+ hours If I can ever get through. Live chat is a joke One of the 2 times I got in on que they said I was all set, yet my username and password were incorrect. I'd go on about their past billing dilemas with my family in the past year , but I'm sure people Know where I'm coming from. It is unfair to take away services that you have had for years without notice! I am switching to comcast!
Sincerely,
Jim Cluff - removed personal phone number
aka Mad, Pissed email: James.Cluff@myfairpoint.net if it works!