lorennerol
Premium
join:2003-10-29
Seattle, WA
| reply to threecheese
Re: Full T1 vs Business Ethernet 3x3Mb (bonded)
I made the cutover last night. Issues:
1. If you want a routed subnet you will need two routers. Yes, two. Two Speakeasy people indicated that this has been a significant source of confusion and frustration. At a minimum, it needs to be commumicated to the customer before they order.
2. Speed, at best, is 10% lower than advertised. With a laptop connected directly to the Hatteras box I could get 2.7-2.8 consistently. I thought this was Ethernet with no overhead?
3. Behind our one router (ZyXEL ZyWALL 5), speed tests are wildly variable.
4. Ping responses from 4.2.2.1 this morning are consistently 50% higher than a Comcast business connection.
5. Despite what I was told, the circuit terminates on XO gear. This is different than Speakeasy ADSL and T1 circuits.
6. If you don't have a router on which you can set the WAN Ethernet port speed to 10/full, you need a new router. It's possible that placing a switch between the router and Hatteras box could work, but I didn't test.
7. I called Speakeasy support on the speed issue. The refused to open a ticket because their speed test (sea.speakeasy.net) on a directly connected PC showed an acceptable result. An FTP test and other speed tests were not as rosy, but were dismissed as not reliable. The final, acceptable speed test run by the installer showed on the install records. The half-dozen he ran before, which showed issues, magically disappeared.
8. Previous statements in this thread about Speakeasy techs being unable to do any meaningful troubleshooting on these circuits are correct: The only thing they can do is open a ticket with XO.
9. The Hatteras box strikes me as beta hardware. It has no indicator lights on the front, the power supply connects via screw terminals, etc.
10. There was a lot of noise about being required to use a crossover cable between the Hatteras box and the router. During extensive testing last night trying to get the speed stabilized I found that it didn't make a difference.
No complaints from the client this morning, so that's a plus. I'd give it a C- so far.
I'll post an update once it's been running for a couple weeks. |
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brianiscool
join:2000-08-16
Miami, FL | reply to kamm
yeah, that is what I thought when I saw that. |
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cooldude9919
join:2000-05-29
Cape Girardeau, MO
clubs: | reply to threecheese
Sounds like a pain the ass to support (which i would be doing), but the cost is pretty nice. Doesnt looks like its worth it unless comes down to cost per mb alone with nothing else in mind. |
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lorennerol
Premium
join:2003-10-29
Seattle, WA
| reply to lorennerol
My client's circuit has been down all day today. Five hours after the problem was first reported I've just been informed that XO has a problem.
The tech this AM insisted that I remove the router and test with my laptop directly connected to the Hatteras. When that didn't work he informed me that the Windows Firewall was the problem and that I would need to disable it. I declined.
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cooldude9919
join:2000-05-29
Cape Girardeau, MO
clubs: | reply to threecheese
Wow sorry to hear that. Hopefully you can get it worked out and issues like this dont become a common occurance, but so far it doesnt look very good at all |
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john5750
join:2009-04-23
New York, NY
| reply to lorennerol
said by lorennerol  :I made the cutover last night. Issues: 1. If you want a routed subnet you will need two routers. Yes, two. Two Speakeasy people indicated that this has been a significant source of confusion and frustration. At a minimum, it needs to be commumicated to the customer before they order. 2. Speed, at best, is 10% lower than advertised. With a laptop connected directly to the Hatteras box I could get 2.7-2.8 consistently. I thought this was Ethernet with no overhead? 3. Behind our one router (ZyXEL ZyWALL 5), speed tests are wildly variable. 4. Ping responses from 4.2.2.1 this morning are consistently 50% higher than a Comcast business connection. 5. Despite what I was told, the circuit terminates on XO gear. This is different than Speakeasy ADSL and T1 circuits. 6. If you don't have a router on which you can set the WAN Ethernet port speed to 10/full, you need a new router. It's possible that placing a switch between the router and Hatteras box could work, but I didn't test. 7. I called Speakeasy support on the speed issue. The refused to open a ticket because their speed test (sea.speakeasy.net) on a directly connected PC showed an acceptable result. An FTP test and other speed tests were not as rosy, but were dismissed as not reliable. The final, acceptable speed test run by the installer showed on the install records. The half-dozen he ran before, which showed issues, magically disappeared. 8. Previous statements in this thread about Speakeasy techs being unable to do any meaningful troubleshooting on these circuits are correct: The only thing they can do is open a ticket with XO. 9. The Hatteras box strikes me as beta hardware. It has no indicator lights on the front, the power supply connects via screw terminals, etc. 10. There was a lot of noise about being required to use a crossover cable between the Hatteras box and the router. During extensive testing last night trying to get the speed stabilized I found that it didn't make a difference. No complaints from the client this morning, so that's a plus. I'd give it a C- so far. I'll post an update once it's been running for a couple weeks. would you mind to post what routers you are using? and their configurations. use example ips of course. thanks |
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lorennerol
Premium
join:2003-10-29
Seattle, WA
| The client has a ZyXEL ZyWALL 5 router.
The IP provided in the Speakeasy email as the "Address to assign to your PC for testing" goes on the WAN interface. Period.
The assigned subnet can then be used on the LAN interface. But who wants to use public IP addresses on their LAN?? So if you want to run something like 1:1 NAT with an M:1 overload, you have to put another router behind the first one, assign the subnet to its WAN interface, then do NAT as you like. Without the second router, you are stuck with using just one IP and simple PAT (port address translation).
Other things:
1. Despite being repeatedly told that the WAN interface on the router must be set to 10 megabit/full duplex, this was incorrect and restulted in extremely poor throughput. Setting the interface to Auto rested in throughput roughly equal to advertised-10%.
2. Despite being told repeatedly that a crossover cable was required and would not be provided, it was both provided and not necessary.
3. One day after go-live, the circuit went down. Apparently XO has bad firmware on a router somewhere and it took them an entire business day to sort it out after the client reported the outage.
Caveat Emptor on this product- it's not as mature as DSL/T1/etc. |
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eaadams
join:2002-10-25
Sonoma, CA
| reply to speakeasy
said by speakeasy :FYI -- Speakeasy has a sub-60 millisecond latency per their terms of service: "Speakeasy guarantees a maximum average latency of 60 milliseconds from Customer's router to the nearest gateway on the IP network" » speakeasy.net/tos/sla_bb.php What is the significance of this? Good or Bad? |
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keeleysam
join:2004-07-08
Buffalo Grove, IL
| reply to threecheese
We currently have a Speakeasy T1, and until I read all this, I was going to switch to the 3x3 service. I don't want to be on XO's network, especially using Speakeasy VoIP.
I think if more speed is needed, it makes sense to just order a Comcast business line and use the T1 as a backup incase it goes down. |
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cooldude9919
join:2000-05-29
Cape Girardeau, MO
clubs:
| said by keeleysam :We currently have a Speakeasy T1, and until I read all this, I was going to switch to the 3x3 service. I don't want to be on XO's network, especially using Speakeasy VoIP. I think if more speed is needed, it makes sense to just order a Comcast business line and use the T1 as a backup incase it goes down. Only thing that sucks about comcast via coax is you can only get a max of 14 ip addresses. If you need more than that then you would be SOL via coax. We have comcast's metro-e fiber based service at 2 sites with a 3rd on the way and it is pretty sweet and you can have whatever ip's you can justify. |
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lorennerol
Premium
join:2003-10-29
Seattle, WA
| said by cooldude9919 :said by keeleysam :We currently have a Speakeasy T1, and until I read all this, I was going to switch to the 3x3 service. I don't want to be on XO's network, especially using Speakeasy VoIP. I think if more speed is needed, it makes sense to just order a Comcast business line and use the T1 as a backup incase it goes down. Only thing that sucks about comcast via coax is you can only get a max of 14 ip addresses. If you need more than that then you would be SOL via coax. We have comcast's metro-e fiber based service at 2 sites with a 3rd on the way and it is pretty sweet and you can have whatever ip's you can justify. What sort of cost/speed for that service? |
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cooldude9919
join:2000-05-29
Cape Girardeau, MO
clubs:
| said by lorennerol :said by cooldude9919 :said by keeleysam :We currently have a Speakeasy T1, and until I read all this, I was going to switch to the 3x3 service. I don't want to be on XO's network, especially using Speakeasy VoIP. I think if more speed is needed, it makes sense to just order a Comcast business line and use the T1 as a backup incase it goes down. Only thing that sucks about comcast via coax is you can only get a max of 14 ip addresses. If you need more than that then you would be SOL via coax. We have comcast's metro-e fiber based service at 2 sites with a 3rd on the way and it is pretty sweet and you can have whatever ip's you can justify. What sort of cost/speed for that service? All depends on if the service is even offered in your area, and then how much construction is involved to get the fiber into your location. It may cost $5k or $25k to get it from a splice point into your building. But expect to pay anywhere from $600-$1200/mo for 5mbps to 10mbps with around $500-$1k up front cost on a 3 to 5 year contract. Speed can be bumped up within a matter of days to anything we need, so for my needs it works out well.
We have it at 2 sites in houston, contract signed for one in nashville, and in talks for four in atlanta. Construction costs are currently a problem in atlanta as comcast said it would be $75k for all four sites, so the MRC numbers they are giving me are out of my budget. |
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