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Forums » User Groups » Companies beginning with P » Packet8 » Is Packet8 down (1/7/2009)?
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Is Packet 8 down? 1-22-09 »
« [NEWS] Packet 8 Suffers DNS Related Outage  
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frustrated080107

@verizon.net

Is Packet8 down (1/7/2009)?



Is anyone else experiencing service outages and completely unable to contact Packet8 today?

Plus our calls are supposed to be forwarded to an external number but that ain't happening.


Gphone

@gphone.com

Other Packet 8 customers have been calling Gphone to say Packet8 is down and their customer service is not responding. You can switch your hosted pbx business to »www.gphone.com. We use fully redundant Broadsoft switches mirrired accross to geographical separated colocation factilities and have not had any downtime in over two years.


Anon11b9

@rr.com
it seems to be completly gone now nothing but a busy signal and the website is no longer there just a "coming soon" sign... WTF


Chicago

@sbcglobal.net

reply to frustrated080107
Re: Is Packet8 down (1/22/2009)?

The last few days the service has been going down every night around midnight Eastern Time. Now ... busy signal and the modem shows no service. The web page appears to be re-registered with register.com

Who knows ... bad service to do something like this. We are without phones altogether.


NowImPissed

@sbcglobal.net
 reply to frustrated080107
Re: Is Packet8 down (1/7/2009)?

Same here, the packet8 phone service cutout around 8:50PM CDT. Their website is gone, and the support has not been responding.


BajaDrifter

@rr.com
reply to frustrated080107
1/22/08 On the West Coast, Southern California. Packet8's services has been spotty to say the least for the last few months and lately even worse. The website is still down. I think this company is going KAPUT....

deanzo

join:2000-08-14
Loveland, CO

reply to frustrated080107
I'm in Colorado my service is down as well.

Here is whats happening here:

People calling in go straight to my Voice Mail service -- so, their back-end phone and Voice Mail systems are working.

I pick up the phone and get a fast busy (this is probably generated by my local phone rather than their service), so hard to tell whats going on here.

The website www.packet8.net goes to a register.com domain sniping site.

My guess is they lost their domain somehow and the phone uses DNS to contact them...


No phone service

@cableone.net
reply to frustrated080107
Yep. I'll be calling in the morning to switch to a different phone service. Packet 8 doesn't have it together right now- terrible website, no customer service. I'm done.

logomatrix

join:2009-01-23

2 edits
Down in Northern Michigan too

Go to this topic for more info

»[Packet8] Packet8 down?


scrapqueen

@charter.com
Jan. 23rd 2009....My packet8 phone service is down as well (northern Michigan)....The website brings me in circles & there is NO way to log into my account. What is going on here??? I am beyond irritated!!!


vze21gwa

@mindspring.com
reply to frustrated080107
Service is completely down in NY as well. I think there going bankrupt the same as Sunrocket did. I don't know there customer service number. Has anyone tried calling them?

swire

join:2006-06-01
Georgetown, KY
reply to frustrated080107
Packet8 is down in Lexington KY. Their customer service phone number works but it says all lines are busy and to call back later. The customer service number is 866-879-8647

e811

join:2009-01-23
Ithaca, NY

reply to frustrated080107
I can't call customer service since I can't break through the fast busy signal that I get instead of a dial tone. Any suggestions? Our service is through Time Warner Cable. The router still seems to be working since I can still connect to the internet and the computer connects through the packet8 uniden phone.

logomatrix

join:2009-01-23
reply to frustrated080107
Guys, go to »[Packet8] Packet8 down?

There's more people posting and more information there


caalyx

@trulex.com

reply to frustrated080107
So glad to find this post. I thought that there was something wrong with my desk phone and was buying a new one here on the West coast of Florida. Same there here in recent days. Straight to voice mail, now today fast busy and place holder for the website. This doesn't look good. I am a home based business. NOT very happy.

logomatrix

join:2009-01-23
reply to frustrated080107

I'm going to try www.voipo.com

logomatrix

join:2009-01-23
reply to logomatrix


1-888-898-8733

1-408-687-4120
outside of U.S.


TX_voip

@twtelecom.net
Appears to be down in DFW/TX
-
Forums » User Groups » Companies beginning with P » Packet8Is Packet 8 down? 1-22-09 »
« [NEWS] Packet 8 Suffers DNS Related Outage  


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