qweloo
join:2007-10-04
h3p 2c4 | internet disconnected and phone line busy at 2:45 pm ? Lost internet (lost lcp connection and IP address) at 2:45 pm.
Tried to call in at 1-877 number and got phone lines busy for 15 min ?
Connection is back now.
the busy signal on 1-877 number is bad. how big is that queue? | |
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andyb
Premium
join:2003-05-29
SW Ontario | Re: internet disconnected and phone line busy at 2:45 pm ? Same here.Had to use a bell login to get here.Not sure if mine is up or not. | |
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distgre123
join:2005-08-12 | same here. im getting pretty pissed with TS. | |
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andyb
Premium
join:2003-05-29
SW Ontario | Re: internet disconnected and phone line busy at 2:45 pm ? I'm not pissed.Shit happens and ya move on.I had more down time on bell. | |
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| qweloo
join:2007-10-04
h3p 2c4
 ·Bell Sympatico
| yeah I would prefer these disconnection / dns not resolving to occur in the evening since I work from home.
It is the first week since I joined a year and a half ago that I got this 2 days in a row and each lasted around 15 min each so I cant say it is a trend.
Hope it wont occur tomorrow. Im pretty sure TS is working on it and that it has something to do with last night emergency maintenance. | |
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Dead_VPN
@teksavvy.com
| Re: internet disconnected and phone line busy at 2:45 pm ? Working from home today; I was in the middle of a conference call with the office when the internet connection went dead at around 2:45. That killed my VPN connection and my Remote Desktop went gray. I was able to wing it from memory though 
Poo happens, I'm glad to see it wasn't just me. I'm not in the mood today to start screwing around resetting modems and routers. | |
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HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs: | Re: internet disconnected and phone line busy at 2:45 pm ? No issues here, I've been online for 7 hours since I reconnected my router to re-establish MLPPP.
Currently on ERX03.
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GO LEAFS GO! | |
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erx06
@teksavvy.com | Re: internet disconnected and phone line busy at 2:45 pm ? Yeah it's only ERX06 thats having issues at the moment. | |
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MikeA1972
join:2008-02-06
Brantford, ON | WTH is going on? | |
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triga
join:2008-05-27
Canada | My GF just called asking why the internet isnt working. I hope its back up and running soon. | |
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Cliffy
Premium
join:2003-06-29
Kitchener, ON
clubs: | I just came back up. Couldn't even connect to test@. Looks like a Bell routing issue. | |
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bjlockie
join:2007-12-16
Ottawa | It was down this morning (5:30a) too. | |
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andyb
Premium
join:2003-05-29
SW Ontario | Just checked and mine is still down.lcp down auth failure strange shit indeed. | |
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crrp6501
Premium
join:2007-08-28
Nepean, ON
| I'm having the same issue! I am unable to browse the Internet. I can ping though, both to router and ip. I've tried browsing via wifi on my iPhone with no luck so know it isn't my computer.
I've also had no luck getting through to any of teksavvy's phone numbers. I would feel a lot better if someone from teksavvy commented on this! | |
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NoSLA
@afsontario.com | Guys dont even bother coming here and posting about your downtimes or other problems
THERE IS NO SLA  | |
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TSI Rick
TSI Rick
Premium,VIP
join:2007-02-17
Merlin, ON
| We had an issue where ERX06 went down at approximately 2:45pm. The admins got it back up in going in approximately 30-45 minutes and everything should be smooth sailing from here. If you're still unable to authenticate and you've tried the typical 5-10 min power cycle please feel free to give us a call at the office at 877-779-1575. Everyone should be slowly coming back up at this point.
Regards,
Rick
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TSI Rick - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum ) | |
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erx06
@teksavvy.com
| Re: internet disconnected and phone line busy at 2:45 pm ? said by TSI Rick  :We had an issue where ERX06 went down at approximately 2:45pm. The admins got it back up in going in approximately 30-45 minutes and everything should be smooth sailing from here. If you're still unable to authenticate and you've tried the typical 5-10 min power cycle please feel free to give us a call at the office at 877-779-1575. Everyone should be slowly coming back up at this point. Regards, Rick yeah it just puked again it seems and came back up. | |
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| bjlockie
join:2007-12-16
Ottawa | Did it also crash early this morning? | |
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TSI Rick
TSI Rick
Premium,VIP
join:2007-02-17
Merlin, ON | Re: internet disconnected and phone line busy at 2:45 pm ? How early is early? Early this AM there was a planned emergency maintenance from last night. | |
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| | | bjlockie
join:2007-12-16
Ottawa
| Re: internet disconnected and phone line busy at 2:45 pm ? said by TSI Rick :How early is early? Early this AM there was a planned emergency maintenance from last night. Ya, I read the email after. | |
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zacron
join:2008-11-26
·TekSavvy Solutions..
| Just a curious question... Is there any way to just remove erx6 altogether? Until testing and such is finished.. I see way too many people getting upset of nothing.. so it takes a minute or two to reconnect... Big deal... Bit It's more of a curiosity than anything...
Yes I relaise it hold the most agas connections.
Cheers
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A Happy TSI Customer Since 2007.
»/im/62664542/7310.png | |
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Scoop
join:2006-08-05
Ottawa, ON | Re: internet disconnected and phone line busy at 2:45 pm ? My wife said the internet wasn't working this afternoon and she was not happy. Seems fine now though.  | |
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| | vintagewino
join:2003-07-22
Grimsby, ON | Re: internet disconnected and phone line busy at 2:45 pm ? It hiccuped here for about 2 minutes. Wouldn't have known about it, except the router told me ... | |
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Eita
@teksavvy.com
| yeah i got pretty pissed at that, was in the middle of a tournament and was calling to get the number of the dialup backup and it was always busy..lost at least 50 bucks due to that outage.
That said..even back online i still can't find that dialup number | |
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fatness
subtle
Janitor
join:2000-11-17
fishing | Moderator Action
The post that was here (and all 4 followups to it), has been moved to a new topic .. »Connection problems | |
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MrBabou
join:2006-08-16
Gatineau
| I lost internet at around 15h yesterday, Jan 7th, and has been out since (DSL light doesn't light up). I'm at work, and my wife is at home, but she's afraid of calling TSI because she is very non-technical (ya know, she uses the computer, but knows nothing about them). How good are TSI with non-savvy people? | |
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| daboom
join:2001-12-16
Oshawa, ON
 ·Primus Talkbroadband
| Re: internet disconnected and phone line busy at 2:45 pm ? Mr Babou,
that sounds like a no sync issue, Contact tek in the direct forum and they can look into this if it's still an issue.
--
Come join us on EFNET irc.dks.ca #teksavvy for live chat
Java Chat back online @ »teksavvy.kicks-ass.net | |
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MrBabou
join:2006-08-16
Gatineau | My wife found the courage to call. It went well.
They are sending in a technician... Thanks. | |
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