I hope somebody from Velcom sees this post. I am having profile problems, bell has messed around with my profile over the last month. I opened a ticket the first time and after a couple of tries Velcom managed to get things sorted out. I switched phone companies about a week ago and bell did it again, note I am still on pots. I opened another ticket (YHR-832242) but the response has been disappointing. Customer support seem to think I should settle for a 3meg profile when I have enjoyed over 4meg for years. Could somebody please look at my stats and have bell address my profile.
Mode: G.DMT Type: Interleave Line coding: Trellis On Status: No Defect Link power state: L0
Downstream Upstream SNR margin (dB): 22.0 13.0 Attenuation (dB): 48.0 28.0 Output power (dBm): 19.2 11.9 Attainable rate (Kbps): 7232 1184 Rate (Kbps): 3008 800 K (number of bytes in DMT frame): 95 26 R (number of check bytes in RS code word): 14 16 S (RS code word size in DMT frame): 2 8 D (interleaver depth): 32 8 Delay (msec): 16 16
Judging by your RCO you should be able to manage the 5056/800 profile quite easily. It also looks like you're on Interleave, you should request to be put on Fastpath
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