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TomBrooklyn
Premium
join:2002-03-04
Brooklyn, NY

How Delete Old Symantec Quarantine Folder?

Win XP Pro

Since my DSL ISP, Verizon-Yahoo, stopped offering Symantec Virus Scanner security package for free, I uninstalled all Symantec stuff, picked up Avast VS and ran it yesterday.

It found a virus but it was in C:\Docs and Settings\All Users\Application Data\Symantec\SRTSP\Quarantine

I figured I could delete that folder now, but delete wouldn't work.

How can I get rid of that folder and it's contents?


Cudni
La Merma - Vigilado
Premium,MVM
join:2003-12-20
Someshire
kudos:13
what happens when you try and delete? did you use Norton removal tool too?

Cudni

TomBrooklyn
Premium
join:2002-03-04
Brooklyn, NY
reply to TomBrooklyn
Hi. I ran the Symantec removal tool. I found another Symantec something or other the other day too though. It's not completely thorough.

When I try to delete I get window

titled: "Error Deleting File or Folder"
containing: Cannot delete Quarantine: Access is denied.
Make sure the disk is not full or write-protected and that the file is not currently in use.

TomBrooklyn
Premium
join:2002-03-04
Brooklyn, NY
reply to TomBrooklyn
I just noticed I got something from McAfee under Application Data also. I had McAfee before at some point.

OK, now I'm looking closer. There is something from AVG in there too, which I probably also used at one time. I deleted the McAfee and AVG7 OK.


ks_av8r
Premium
join:2003-09-17
Newton, KS
reply to TomBrooklyn
I had a similar issue on my XP-home. This freeware worked on my issue.

»ccollomb.free.fr/unlocker/

It is also available through CNET.

Good luck.

marsh_0x

join:2006-04-25
Tomahawk, WI
Yes, Unlocker is a great program, also freeware...»www.malwarebytes.org/fileassassin.php


Cartel
Premium
join:2006-09-13
Chilliwack, BC
kudos:2
Reviews:
·TekSavvy DSL
·Shaw
reply to TomBrooklyn
Click for full size
Click for full size
Try using 7-zip.
The GUI is quite powerful and seems to find folders not shown anywhere else.
Then right-click on what you want and select, delete.

You may need this: »www.askvg.com/add-take-ownership···s-vista/

take ownership of the vault folder and delete the whole thing.

The run this: »eraser.heidi.ie/ and make sure its gone.

TomBrooklyn
Premium
join:2002-03-04
Brooklyn, NY
Thanks guys. I'll check one or more of those things out and get back to this soon.


Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
kudos:18
reply to Cartel
said by Cartel:

Try using 7-zip.
The GUI is quite powerful and seems to find folders not shown anywhere else.
What exactly does it find? I doubt a simple file archiver with an explorer interface does any better than the Windows Explorer Window.
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?


Cartel
Premium
join:2006-09-13
Chilliwack, BC
kudos:2
reply to TomBrooklyn
Try opening your Downloaded program files folder with explorer.
Then open it with 7zip.


Cartel
Premium
join:2006-09-13
Chilliwack, BC
kudos:2
Reviews:
·TekSavvy DSL
·Shaw
Click for full size
said by Cartel:

Try opening your Downloaded program files folder with explorer.
Then open it with 7zip.


Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
kudos:18
You have something either wrong with your system or its setup.

FYI, WinRAR works just like 7Zip.


Explorer view

WinRAR view


l0l

@telus.net
reply to TomBrooklyn
7zip is free


Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
kudos:18

1 edit
said by l0l :

7zip is free
So was the WinRAR that I have. If you watch the Software Forum, there are Legitimate Giveaways of Commercial Software for free almost all the time! Plus there is Giveaway of the Day! GOTD
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?


raul6

@opaltelecom.net
reply to TomBrooklyn
and if you manage to solve symantec issue with either archive software, well that would be amazing. rerun norton removal tool; take ownership of that folder; and use that unlock tool


VikingBob

join:2004-06-05
Ste Anne, MB
reply to TomBrooklyn
As you have XP Pro, there is a little trick that will overcome that. Potentially dangerous in the hands of the computer illiterate, or those with ill intent. Public knowledge, and available on the 'net, but I'm not going to add another source here if I don't have to. It will get you logged on as SYSTEM, and you can do what you want. Preferably for good, not evil...

If the other methods posted don't work, let us know.


Candoo3

join:2005-01-24
reply to Doctor Olds
said by Doctor Olds:

If you watch the Software Forum, there are Legitimate Giveaways of Commercial Software for free almost all the time! Plus there is Giveaway of the Day! GOTD
Curiousity: Is it truly legit? No hidden catches? Not a ton of spam if you register?


Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
kudos:18

2 edits
Yes, truly legit. The only emails you get are the serials or registration keys needed to register and license the programs. Then you can un-subscribe from further offers and everyone so far has worked for me and many, many users in the Forum.

Over the last 2 Years I've gotten:

WinRAR
Ashampoo Burning Studio Free 6.6
5 other Ashampoo programs
SnagIt 7
Camtasia Studio 3
Paragon Hard Disk Manager 8
Driver Genius Pro 5.3
System Mechanic 6
Acronis TI 8 Personal
Xilisoft DVD Ripper Platinum 5
TuneUp Utilities 2007

And few more........
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?