dadein
join:2005-12-08
Vestal, NY
| reply to BuckyBoy
Re: [connectivity]Loss of sync same time every day?SpringfieldMA
I have also had problems with my connections since Dec. 24th in the evening (5:00-12:00) and am getting very frustrated with it all. I am provisioned for 1.5/384 but paying for 3.0 because of "my distance to the CO" which is in Endicott, NY. It sounds like you and I are having the same problems. I think it is purely an overload issue and since I am on the internet allot most of the day from 8:00AM-8:00PM I am probably one of the few out of that CO that sees the drastic drop off of speed starting around 5PM.
I have called the service number and they said they would send out service this week to check the lines from the pole outside to the CO and that I did not need to be home. Don't know if that has or every will happen. I don't see a difference.
I have also posted to the Verizon Direct forum over the last couple of days and have gotten to the point of them wanting to send out service to check the lines.
Like I said I am quite confident that this is not a line issue, but an overload of router at the CO. I have done line testing here which also indicates that is the problem.
I think they know this is the problem and do not want to admit it and hope that it goes away after all of the college kids go back to school after Christmas break(which will be sometime next week).
So I am left not know what to do at this point. Do I have them scramble the service people to check lines(again... using my time AND theirs) or do I sit tight and hope it goes back to being OK soon?
|
|
BuckyBoy
Premium
join:2000-04-12
Springfield, MA
clubs: 
1 edit | I say let the tech come out and do the line test thing.
A few days ago I tried to convince a Level-3 tech that it is illogical that a line quality problem shows up every day at 5pm. He didn't see the wisdom in that. Instead, he said my line quality wasn't good enough for 3.0/768 (which I fought to get in 2007). If that was the case, why am I getting 28xx/680ish speed tests when I'm not having the freeze issue? Needless to say, I got out of that call fast. It's now with Vzn Direct and a tech service call.
My tech is coming out tomorrow morning. Standby for news on that.
Meanwhile, last night things got progressively better from 5pm (455 down) to 28xx down at midnight. Vzn Direct says nothing was being worked on at the CO. Dunno, something changed, and it wasn't anything in my system/house.
Let's see how it shakes out in about 58 minutes (5pm).
Good luck.
Bucky
--
"There are only two ways to live your life: One is as though nothing is a miracle. The other is as if everything is." - Albert Einstein |
|
