dadein
join:2005-12-08
Vestal, NY
| reply to BuckyBoy
Re: [connectivity]Loss of sync same time every day?SpringfieldMA
It's a good thing to see(I think) that I am not the only person that is pulling their hair out because service reps. are not seeing the point that this all starts happening at the same time every day. For me I can't see this being a line issue. I don't think copper wires have the ability to say, "OK, 5:00PM I'm off on break until 12:00PM" and then start working again.
What I see from line testing I have done is a couple of routers crapping out at 5PM at the CO(or wherever they are) that have names indicating they are Verizon routers that are 1 to 4 hops from my router. For me it says... overload! I'm going to take your advise and have them come out to check the lines(again?). I'll post back when I know more. |
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BuckyBoy
Premium
join:2000-04-12
Springfield, MA
clubs: 
3 edits | Well, at 5:08pm last night my connection shut down, again. The only sites I could get to had few graphics (like DSLReports.com), and only with partial loads. Still wasn't back up at midnight.
This morning it's back to normal. Here's a test I just ran:
Last Result:
Download Speed: 2858 kbps (357.3 KB/sec transfer rate)
Upload Speed: 690 kbps (86.3 KB/sec transfer rate)
The tech was just here. He had the CO change my router. They say I may have some noise from the White Westell modem. But, I told him it's illogical that it would only occur from 5pm onwards. Anyway, he's coming back to test the house run. Interesting that the tech brought up congestion (at the CO) by people coming home from work and school as a possible cause.
Let's see what happens at 5pm this evening...
Bucky
--
"There are only two ways to live your life: One is as though nothing is a miracle. The other is as if everything is." - Albert Einstein |
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kneedeep
join:2000-10-01
Springfield, MA
clubs:
3 edits | said by BuckyBoy  :Is your Central Office down by WNEC, in front of the now-defunct cinema? Yes, Thats my CO... I'm off Plumtree between Bradley and Roosevelt. Between 5:00 and 10:00 last night I was streaming Netflix movies in HD via a Roku box. No issues with quality.
Edit to add speed test results...
These two are from last night the night before last. My daughter was streaming stuff from Youtube during the tests.
Without Roku stream...
With Roku stream...
This one is from this morning. My daughter was on again (or still)...
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BuckyBoy
Premium
join:2000-04-12
Springfield, MA
clubs:
| Hi kneedeep,
What are you provisioned at? Two of those download tests indicate it's above 3.0.
BTW, it's now 5:53pm and my connection is still solid. Changed me to a different router at the CO, and the tech did some pole work that trimmed some length, maybe a few hundred feet, off my line length.
A Vzn Online DSL rep just called from Providence, RI to check, so it looks like they are finally on top of this. Good thing, too, because I was this far [thumb and forefinger held 1/8-inch apart] from jumping to Comcast. Which may not be a big deal for some, but after having a Vzn email addie well before I signed up for DSL 9 years back, I didn't look forward to the hassle.
Will report back here if things go belly up again.
Bucky
--
"There are only two ways to live your life: One is as though nothing is a miracle. The other is as if everything is." - Albert Einstein |
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kneedeep
join:2000-10-01
Springfield, MA
clubs:
| It's supposed to be provisioned at 7.1/640. I've had this service for 8-9 years now. I originally signed up for 1.5/90, but the upload was to slow (I work from home). This was the only plan that offered a significant upload speed so I upgraded after after a month or two. |
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BuckyBoy
Premium
join:2000-04-12
Springfield, MA
clubs:
| Is it a business plan?
My wire length is just over 13,000 feet, pretty much the limit for residential 3.0/768.
The connection is pretty zippy and, so far, stable after 5pm, now that they've got me on another router.
Bucky
--
"There are only two ways to live your life: One is as though nothing is a miracle. The other is as if everything is." - Albert Einstein |
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kneedeep
join:2000-10-01
Springfield, MA
clubs:
| No, it's a residential plan. I'm also at 13,000 feet. They did try to downgrade me once when I called with sync issues a few years ago. The tech told me I was to far for the service and he was going to put me back to 1.5. I begged him not to... told him it worked fine most of the time and I needed it for work. He said he didn't have a choice. Billing changed my plan to 1.5, which is what I'm paying for now, but they never changed the provisioning. Sync issue went away after VZ voice fixed a wet weather noise issue on the line. |
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BuckyBoy
Premium
join:2000-04-12
Springfield, MA
clubs:
| Vzn won't even consider me for 7mbps.
I guess I'll hang in there at 3.0/768 until FIOS comes along. The tech yesterday said that FIOS is being brought into the outskirts of Worcester. Maybe Springfield will be next.
Bucky
--
"There are only two ways to live your life: One is as though nothing is a miracle. The other is as if everything is." - Albert Einstein |
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