Its called at least talk to the people in your area that can get it. You also talk to random people on here. ATT's product in general is not liked.
But you should know that since you read on here too.
And since when do you require a customer to get TV or Voice just to get their "HSI" DSL.
JD Powers also disagrees with your assessment. They ranked U-verse #1 in customer satisfaction. Us geeks at BBR seem to have given you a skewed perspective of the average American.
All that said, some recent trends of missed installation appointments and price hikes may change the outcome of future surveys if AT&T doesn't get their act together quickly. -- AT&T U-Hearse Your funeral. Delivered.
reply to djrobx You call JD Power reliable? HAHAHAH! They're the same company that ranks T-Mobile and VZW the same as far as reviews but VZW always manages to have the win. You can't have two companies that rank the same and one come out a head and be called the "winner". Nice money from CellCo Partnership given to them as well.
AT$T has never had their act together ever since they went to SBC to AT$T. After that they could careless. But they'll all be coming to a fall thanks to the cable companies.
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