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Forums » Verizon CEO Confident He'll Get Lost DSL Customers Back » Verizon CEO Confident He'll Get Lost DSL Customers Back
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Bring FIOS TO SANTA MARIA CA. »
« Again with the Rural Broadband Redlining  
jc100

join:2002-04-10

Re: Verizon CEO Confident He'll Get Lost DSL Customers Back

That I'm not sure about, so I'll take your word. Call support, that's definitely external. Hence, I think if these companies REALLY want to improve upon things, they'd resolve this problem. If you got your OWN staff that you train properly, you then insure consistency. When you subcontract, you are at the mercy of that company to do it all. Plus, people feel less obligated to care when their job is not directly associated with said company's performance.
permalink · 2009-01-09 10:10:27 · Reply to this
Forums » Verizon CEO Confident He'll Get Lost DSL Customers BackBring FIOS TO SANTA MARIA CA. »
« Again with the Rural Broadband Redlining  

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