This persistance among the bloggers that Sprint still has major customer service issues bugs me big time. Customer service has VASTLY improved and it's a rock solid network.
Sprint and Palm have always been good partners and its not surprise really if you just stop and think about how much the two companies have worked together in the past.
I've called Sprint quite a few times over the past eight years and never had any issue with their customer service. It sure beats other companies that I've called.
Dec30 marked 1 year that i'm w/ sprint. From my personal experience Sprint had/has one of the worst customer service. When i received my phone i had to call *5* times to activate it. they either couldn't find my account or couldn't port my number or claimed they haven't shipped my phone yet or said phone was activated and it would take 2-3days until it began working. and that was activating a phone - something they have to do for every single new customer, they should have this procedure nailed down to a perfection...
From what i can tell, cell service is on par with other carriers, however customer service...i dread ever calling them again..
