N3OGH
Bear patrol must be working like a charm
Premium
join:2003-11-11
Philly burbs
 ·Verizon FIOS
 ·Verizon Online DSL
| reply to Voyager2K2
Re: Verizon CEO Confident He'll Get Lost DSL Customers Back
Only time I've had to call Verizon customer service for DSL was when my friend's router went down, and he didn't know the user name and password. Person was clearly foreign, but got the job done.
The real story (at least for me) is the fact that in the 3 or 4 years I've had DSL with Verizon, it's been rock solid. No slow downs, and pretty much zero down time. Never even went down during an extended power outage we had a few years back (I keep my "mission critical" stuff behind a UPS).
I would prefer cheap, with less then stellar tech support. Especially if it works well.
Then again, I probably know more than the tech support folks, but hey, why pay twice 
--
Petty people are disproportionably corrupted by petty power… |
