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Forums » US Cable Support » Comcast » Comcast HSI » [Connectivity] Horrible packet loss in Chicago
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[Connectivity] Comcast is giving me the run around »
« Comcast 2 MB economy HSI for $25 a month?  
AuthorAll Replies

K Patterson
Premium,MVM
join:2006-03-12
Columbus, OH
·RoadRunner Cable

reply to ataloss
Re: [Connectivity] Horrible packet loss in Chicago

68.86.115.93 is not your first hop beyond your router - it is the second. The CMTS that supports your modem is configured to not respond to pings at its default address.

Disconnect your router temporarily, connect a computer directly to the modem, power down the modem and bring it back up to recognize the computer. Use IPconfig to determine the address of your default gateway. ping that. It should respond.

Most routers beyond the CMTS are configured to drop some or all packets. You cannot determine packet loss by pinging them.
to forum · permalink · · 2009-01-10 03:52:17 · Reply to this
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Forums » US Cable Support » Comcast » Comcast HSI[Connectivity] Comcast is giving me the run around »
« Comcast 2 MB economy HSI for $25 a month?  

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