iansltx
join:2007-02-19
Golden, CO
kudos:2 Reviews:
 ·Comcast
| Meh... My Inspiron e1505 is now my brother's...extended the warranty another three years for five total, wasn't terribly expensive to do so...
1. Speakers quit working correctly relatively quickly after purchase. Dell guycame to my schooland fixed them.
2. Dust under screen. After a bit of work, Dell guy ended up chasing me around town to fix that one.
3. Keyboard messed up. Dell guy came to my house to fix that one.
Gotta love onsite warranties...
4. After a year or so of heavy usage, the battery went from four hours of life to two hours. Dell sent me a new one.
I paid a bit over $600 for the computer. Has been reliable ever since the first three problems were fixed, all within the first month or two of purchase. I know plenty of people with Dells and they seem to work just fine, though my last two computer purchases were Lenovos.
If the Mini 9 was offered free with a Sprint or Verizon data plan, I'd probably take the offer. The carriers routinely discount phones by $350 i they're high-end smartphones, so why not a netbook? As it stands,You could think of the offer as getting AT&T's mobile broadband service for about $50 per month instead of $60, with purchase of a Dell Mini 9 and use of the service ONLY on the Mini 9. Sorry, not interested...AT&T still doesn't have incredibly widespread 3G coverage, whereas Sprint and Verizon, especially Verizon with their purchase of Alltel, do. Sprint has a smaller footprint than Mega-VZW but their service is faster. So I'd take either. But I want a $350 subsidy on my computer if I'm going to sign a 2-year contract on a service that's limited to 5GB of transfer per month, when I can do the exact same thing with Millenicom for a little more, with no cap. |
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| If you happen to live in a town where the Dell parent company actually reside then you probably will get someone from DELL to fix your computer. I do know DELL uses a third party to repair your computer for ONSITE repairs. I called DELL for a replacement hard drive - computer was NEW. They sent a no name computer repair person to my residence to replace the hard drive. I wasn't home and I found the person wouldnt show ID proving they represent DELL and insisted to come in and replace my computer's hard drive when I wasnt home ( someone was home and was smart to NOT let the guy in when I was at work).
I called DELL and made a big complaint about this. Instead I had DELL just send me a new hard drive and I would replace it myself. Who knows what the so called repair guy would do to the computer unsupervised. |
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| reply to iansltx
You got a replacement battery? I called DELL about the battery which lasted just over a year and they wouldnt replace it. I got the extended warranty. If you read the fine line on warranty it does not cover battery. I think Dell knows this and specifically excluded battery on the extended warranty.
My other DELL only lasted about a year on the battery. |
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iansltx
join:2007-02-19
Golden, CO
kudos:2 | reply to BooBooBear
I know the Dell guy came from out of town, and was on rounds for some other repairs. Oh, and definitely not in Dell's hometown, though I was in TX at the time  |
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iansltx
join:2007-02-19
Golden, CO
kudos:2 Reviews:
·Comcast
| reply to BooBooBear
I think mine was actually just under the year mark, come to think of it. Yes, they did replace the battery. Very nice of them.
But not nice enough to keep me as a permanent customer. I go where the good stuff is. Typing this reply on an iMac, have a Macbook Air, now using a Lenovo IdeaPad U330 as my main notebook. |
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