1 edit | reply to pimpdaddyj
Re: [Speed] Chicago... Issues looks like it just keeps on getting worse...
Downstream Value
Frequency 735000000 Hz Locked
Signal to Noise Ratio 35 dB
Power Level -3 dBmV
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
Upstream Value
Channel ID 1
Frequency 33000000 Hz Ranged
Power Level 42 dBmV |
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| reply to patrone
It's especially bad during peak. This is at 8:48 pm and I'm at berwyn/broadway.
------------------------------------------------------------------
File size transferred : 3.02 MB (3167484 bytes)
Total time taken : 21.94 seconds (21938 milliseconds)
Throughput : 144.0 KB/sec [Kilobyte-per-second]
= 0.14 MB/sec [Megabyte-per-second]
= 1152.0 Kbps [Kilobit-per-second]
= 1.15 Mbps [Megabit-per-second]
Forward Frequency 735000000
Return Frequency 33000000
Forward Modulation qam256(4)
Modem TX Power 41 dBmV
Foward Signal to Noise 38.6 dB
Downstream Ratelimit 22000000
Forward Power Level 7 dBmV
Upstream Ratelimit 2200000 |
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| I actually think mine is back to normal. I've been pulling good speeds IRL and on the RCN speedtest page. w00t for 18mpbs. |
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| reply to patrone
ok, I'm back down to about 1 Mbps. This is insane. If this doesn't get fixed this week I'm getting satellite and dsl. I'll be paying way more than right now but at least I won't be dealing with this crap service. I just talked to a phone tech who insisted I was still connected to my router even though the router was powered off and across the room. He refused to "officially escalate" my issue because I wouldn't disconnect the router. I'm filing complaints with the city, the state and the fcc. |
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| It has been my experience that escalating your call wont get you anywhere. I have dealt with the corporate group as well as the local market people since December, and when they finally got my connetion to work as advertised, it only did so for 3 weeks. If the speeds are an issue for you, I would recommend sparing yourself the headache of calling them, and just look for an alternate service provider. Thats what I intend to start doing. |
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| reply to patrone
I'm also searching for alternatives. I've been thinking about going to a 10 megabit package to save some money since I don't get anything close to 20. |
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| reply to patrone
File size transferred : 3.02 MB (3167484 bytes)
Total time taken : 79.22 seconds (79224 milliseconds)
Throughput : 39.0 KB/sec [Kilobyte-per-second]
= 0.04 MB/sec [Megabyte-per-second]
= 312.0 Kbps [Kilobit-per-second]
= 0.31 Mbps [Megabit-per-second]
File size transferred : 3.02 MB (3167484 bytes)
Total time taken : 52.16 seconds (52159 milliseconds)
Throughput : 60.0 KB/sec [Kilobyte-per-second]
= 0.06 MB/sec [Megabyte-per-second]
= 480.0 Kbps [Kilobit-per-second]
= 0.48 Mbps [Megabit-per-second]
Forward Frequency 735000000 Return Frequency 33008000
Forward Modulation qam256(4) Modem TX Power 43.8 dBmV
Foward Signal to Noise 39.9 dB Downstream Ratelimit 11000000
Forward Power Level 4.7 dBmV Upstream Ratelimit 800000
This is at 2:07PM today.
I'm on the 10 plan.
I powercycled the modem, powercycled the router.
What to do? |
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| reply to Gundam08
Gundam08-
I wouldn't do that. I used to have the 5 megabit package and my speeds were even slower than they are now. Even though you aren't getting what you pay for right now, you will get even slower if you downgrade.
I wish I could find a good alternative. First of all, I love RCN's HD-DVR. I've never had an issue with the TV part of the service. I don't want Comcast because of the download caps and the HD channel down-sampling. My apartment building doesn't get u-verse. It's too expensive to have RCN cable and separate dsl. I'm stuck. |
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| Hi,
In peak times my speed is dropping from 10Mbs to 2 -3 Mbs. Used to happen once in a while but now it's consistently every weeknight. It's a usable connection, but very annoying. Funny how I used to think 1Mbs was fast 
File size transferred : 14.75 MB (15468724 bytes)
Total time taken : 44.95 seconds (44953 milliseconds)
Throughput : 344.0 KB/sec [Kilobyte-per-second]
= 0.34 MB/sec [Megabyte-per-second]
= 2752.0 Kbps [Kilobit-per-second]
= 2.75 Mbps [Megabit-per-second]
MAC: 00:1e:46:b9:85:fe
Location Diversey & Sheridan
Anyone else in the area experiencing this recently? |
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1 edit | Mine internet has been almost unusable for the last couple weeks. I'm at Sheridan and Oakdale and I have no choice but to use RCN. I dunno if calling will do anygood. |
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| reply to Gundam08
My speeds haven't improved for sometime now, so it's a lost cause to try to get RCN to fix it. I'm in the process of trying to get AT&T DSL myself to get out of this RCN nightmare. Of course, the RCN gods have deemed it so that my DSL won't connect out the box so I had to call AT&T several times to get someone out here to look at the line. I'd rather pay $45 a month for the 6mbs direct DSL service (no phone line) than whatever I pay RCN for a 10mbs line that I would get 1mbs at night from. I did check speakeasy and they offer a 10mbs service to me but they want an unheard of $180/month for it. I guess they must be happy serving the 5 customers in the area who pay 1990s-prices for DSL. |
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| reply to patrone
I'm fed up with it again. Ran a speed test two nights ago and got 2 Mbps of the 10 I pay for. I called tech support AGAIN and they opened a ticket. Last night, I called for a status update because the speed had dropped even lower. The phone tech said the ticket had been closed because there is already a "network upgrade" planned for my area (Rogers Park). They wouldn't tell me when this upgrade is planned to be completed, or how long it has been planned for. I'm calling to get a credit for the slow speeds today and hopefully to force more info about the "upgrade." |
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| reply to Bluecobra
said by Bluecobra:My speeds haven't improved for sometime now, so it's a lost cause to try to get RCN to fix it. I'm in the process of trying to get AT&T DSL myself to get out of this RCN nightmare. Of course, the RCN gods have deemed it so that my DSL won't connect out the box so I had to call AT&T several times to get someone out here to look at the line. I'd rather pay $45 a month for the 6mbs direct DSL service (no phone line) than whatever I pay RCN for a 10mbs line that I would get 1mbs at night from. I did check speakeasy and they offer a 10mbs service to me but they want an unheard of $180/month for it. I guess they must be happy serving the 5 customers in the area who pay 1990s-prices for DSL. Good for you for leaving, its the only way we can show them that they have too many people on their lines and need to upgrade certain areas, I have the same issues, I pay for the 20Mbps service, but from 6pm to 2am I only get 10Mbps if I am lucky. |
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 rcbrcbPremium
join:2007-02-21
Chicago, IL
3 edits | reply to erciesielski
Speeds for me have been getting better the last month or so.... I'm on the 10Mbps Plan
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| said by rcbrcb:Speeds for me have been getting better the last month or so.... I'm on the 10Mbps Plan I noticed my speeds getting better this week too. Not 10mbs, but hey I'll take it.
I tried getting AT&T DSL and that was a futile effort. Of course the self installation didn't work and it took three service calls to get someone out here to wire my box. They said I qualified for 6mbit but all I got was a 3mbit connection that disconnected a lot. I live in an older apartment so I am going to chalk it up to the internal wiring which I have no control over.
The funny is that I tried switching to Comcast and it turns out my cable line is in a locked RCN box that Comcast couldn't get into. They told me that I have to call RCN to come out and leave the box open for them... eh yeah. Now that my speeds are better, I think I will stick with RCN to avoid the hassle of switching. |
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| reply to patrone
Re: [Speed] Chicago... Issues I've made the switch to Comcast and I'm happy with it. Funny thing is that the Comcast installers said that there was an old squirrel nest in the RCN lock box on my building with a bunch of chewed up wires. He said the shielding was gone from the cables and that was probably the reason I was having such a high packet loss but not a drop in the signal. |
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