said by NJ OOL User :
Ok, I'll GUARANTEE 80%+ of OOL User get Cablevision ADVERTISED speeds. Because it's listed as UP TO 15/30.
You show my 1 ISP that GUARANTEES FULL SPEED ALL the time to ALL users and I'll show you a T1 with SLA because there is NO SUCH thing.
So yes again, you happen to be in a bad area. You are NOT the majority of users though. I can do the SAME survey in my neighborhood (which I got most of them onto OOL) and they ALL are completely satisfied with the service. Everyone I know is completely satisfied, neighbors, co workers, friends, family, etc.
So who's right? Depends on your area AND the LEVEL of user you talk to. YMMV
See problem is, it's WIDESPREAD, as you yourself can read about in this thread. CV themselves consider it a problem if your speed is below 3mbps, which most here that are complaing (from all over) are demonstrating. Most much less than that. Brooklyn (many neighborhoods), NJ (many counties), The Bronx, Long Island.
If I'm affected, then so is my entire node. These are densely populated areas, with many subs. That equates to WHOLE LOT of people. I can't recall a time in recent memory when node overcrowding effected such a wide swath of areas ALL THROUGH their service region. And MORE IMPORTANTLY, that it's been neglegently allowed to continue on for more than a whole year in some areas.
Heck, in this forum I could pick out at least a dozen areas all suffering from oversold nodes-- keep in mind not every area is represented here at dslr.
Common sense dictates that this a a problem effecting a major portion of their user base, whether they're savvy enough to realize or not. CV banks on the fact that the majority are too ignorant to know the "slowness" of their computer is actually their horrendous net connection, and happily continues with business as usual.
BTW: T1's always come with SLA's. That's one of the reasons they're so expensive. Likewise, I'm sure your lightpath connection is pretty rock solid.