LeftOfSanity
join:2005-11-06
Felton, DE
| reply to RadioDoc
Re: Not surprising at all
said by RadioDoc  :Too little, way too late. During the 50 minutes I sat on hold last week I decided enough was enough. When a Comcast agent finally got around to my call told him that instead of dropping to a lower tier I was dropping them entirely. The dish went up today, and it'll cost half what Comcast was charging. Screw 'em. This Twitter nonsense is little more than a PR move. If they were really trying to improve customer service you would not have to sit on hold with them during weekday business hours for almost an hour to get anything done. So its half of what Comcast was charging? Is it the exact same service? And what will the price be after the promotion?
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I'll do it later. |
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RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11
 ·AT&T Midwest
| It's $45 ($39.99 plus $5 for a second receiver) after a $23 promo discount which expires in January 2010. After that I'll be paying $68. Which, by that time, Comcast will be charging more than the $97 I was paying them for fewer channels. And there was no startup or installation fees, although I did tip the two guys working outside in 10 degree weather $20.
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Toolmaster of La Grange. |
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Skippy25
join:2000-09-13
Hazelwood, MO
| said by RadioDoc :although I did tip the two guys working outside in 10 degree weather $20. Glad to see I am not the only one that appreciates this stuff. I started doing this years ago and it is amazing how people treat you when they know you appreciate them.
I always tip well when I get acceptable service from anyone. It goes a long way and people remember you and take care of you when you return for service. |
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RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11
·AT&T Midwest
| I know what it's like...I often end up working on equipment located outside, in the middle of winter, in the middle of Minnesota. It ain't fun.
These two guys knew their stuff, got the job done right the first time and were polite and professional. All things that Comcast lacks.
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Toolmaster of La Grange. |
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Titus Pullo
I came, I saw, I slept
join:2004-06-26
·Embarq
| reply to RadioDoc
I so want to lose Comcast. My basic cable bill, no box - just a line, w/Comcast is $61 total for what ... 60 crap channels and change of which I watch ten - maybe? Ludicrous. They're penalizing me for not going up another $15 for the box and another dozen crap channels of which I'd watch two or three.
Problem here is trees. I'm surrounded by them.
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