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Forums » US Telco Support » AT&T » AT&T Southwest » Upgraded to DSL Pro, only getting 2.0Mbps - 1.5 mi from CO
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Links: ·AT&T Direct ·AT&T Southwest Reviews ·AT&T FAQ ·Older SBC FAQ ·Phone #s ·AT&T Speed Test
when did AT&T start playing around with torrent transfers »
« U-Verse upgrades in my area causing slow downs on my DSL?  
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d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV

reply to texasbanzai
Re: Upgraded to DSL Pro, only getting 2.0Mbps - 1.5 mi from CO

So you might be four or five days into your speed jump from Express? Generally if the next speed jump to 2496 doesn't happen by five or six days after ramp start, it won't ever happen automatically. ... but be sure to wait the full 10 days before posting in Direct. I think the techs in Direct can't over ride the 10-day ramp or are sternly warned not to do so by management.

AT&T Direct form is here: »/forum/sbcdirect and they even have a special posting category for failed upgrades.
to forum · permalink · · 2009-01-13 23:56:09 · Reply to this
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Forums » US Telco Support » AT&T » AT&T Southwestwhen did AT&T start playing around with torrent transfers »
« U-Verse upgrades in my area causing slow downs on my DSL?  

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