| They didn't care about me. Or my family Sorry Frank, too bad you didn't try to help me even after I got treated so poorly by your QA dept. So I left, and I did do what I told you I would on our phone call almost a year ago. My parents will be leaving soon too. Other family members are going to FiOS. My parents have not had 1 positive experience with Comcast in the last year over many issues. Even when they called over the DTV transition, I was there when a rep got mouthy with them. He was more interested in selling services they didn't want, need, or could afford, and gave them bad information.
Treat one customer so poorly, is the same as treating many customers poorly.
I used to spend 200 a month on your services, and for a lot of years was a customer. I am very glad I left. |
