although I did tip the two guys working outside in 10 degree weather $20.
Glad to see I am not the only one that appreciates this stuff. I started doing this years ago and it is amazing how people treat you when they know you appreciate them.
I always tip well when I get acceptable service from anyone. It goes a long way and people remember you and take care of you when you return for service.
I know what it's like...I often end up working on equipment located outside, in the middle of winter, in the middle of Minnesota. It ain't fun.
These two guys knew their stuff, got the job done right the first time and were polite and professional. All things that Comcast lacks. -- Toolmaster of La Grange.