My name is Bob Peznola and I'm the Vice President of sales at the corporate office for Atlantic Broadband. I wanted to personally apologize for the problems you faced when placing your order and would like to get more details around your interaction with my company to make sure this never happens again. I can be reached via email at bpeznola@atlanticbb.com or you can call my cell phone anytime at 978-239-0604
I hope you are enjoying our service and would like the opportunity to speak with you
Good show Bob. I hope you are for real and a followup on this is done. I have read many complaints regarding service and connection in the Miami area. Here in Central PA the service and connection are excellent.
edit: Just noticed your ISP is @comcast.net so you must be just a joker. (less kind words withheld)
Nope - I'm the real deal, just not a very good blogger - my email address is bpeznola@atlanticbb.com - not sure why the blog assigned me the comcast.net name, although I do have Comcast at home - feel free to email my work to validate that I am real - thanks for the feedback and I'm glad you're happy with your service
Thank you for the clarification Bob. DSLR has a forum here, »Atlantic Broadband, which you may be interested in in order to address your customers issues. You would have to join DSLR but that is no big deal and this is the greatest site for broadband users on the net. IM me if you have any questions, click the little yellow box right after the "hey mods", and I'll be glad to help in any way. -- A dog is just a dog unless it is running. Then it is a dog of action. ~ Team Discovery
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