| Thanks, Frank Well put.
When words like yours are more than just bolded text on a corporate mission statement and people working for companies actually believe it, then you'll see big companies like Comcast have a good reputation.
When did big companies become so short sighted? Most of them can't see past the current fiscal quarter. It's really in a company's best interest to keep their customers happy for the long haul - that is if they want to keep the customers they have. Most companies seem indifferent, or at least they project that to the customer.
I'm not sure if it was someone on your team that helped me out here at BBR a couple months ago, but thanks. I went from a month of the run-around to taken care of within a day. |
