JPLPremium
join:2007-04-04
Downingtown, PA
kudos:1 | reply to hottboiinnc
Re: Nine years said by hottboiinnc:I don't have VZ in my area And i seen speeds faster than what most other cable companies give. I get faster Internet speeds than ATT. Where the speeds in place before ATT was here with U-Verse YEP! Is my cable company shaking? NOPE! Why they own the city and get what they want and being a local cable company in Ohio get what they want at the state level. They didnt bother fighting against the state law being passed here. Why they wanted it! Now they're one of the largest in Ohio for service and all locally owned. I don't care to try FiOS why? I'm happy with the service i get. Why do I want to support a company that outsources over seas? why do I want to support a company that uses the lazy union techs in the area. And Just because comcast lost that many does not mean they went to Digital or to VZ they could have went to Dish or Direc. You can't claim those same customers went to VZ for TV. Also like i said before Customers do the promo switch all the time. And you can't sit there and say they don't. In 6 months they'll be back to Comcast and then back to FiOS. So, you don't have access to FiOS in your area, but you KNOW the field techs are lazy slobs? Wow, I wish I had that much insight. To be honest the Vz field techs (I had two installers, and a couple field techs out over the last 3 years) were, very honestly, the best I've seen. They knew their stuff. And because they get paid by the hour, not by the job, they actually have an incentive to make sure your install is done correctly. When I had DirecTV, they (for some reason) sent 2 installers to add a DVR. I asked them to just send me the DVR in the mail, and I would install it myself, but I was told I HAD to take the installation or the DVR would cost me.
They so over-booked the installer(s) that they missed my first appointment - the lead installer, to his credit, kept calling me throughout the night to let me know his status - by 11:30 that night he called one last time to tell me he couldn't make it. He was done for the night, and he had 2 appointments ahead of mine that he never got to. When he (and an assistant) did show up a few days later, they didn't even hang out long enough to know if the DVR worked.
You can slam the Vz techs all you want - but with my personal experience, the ones I've had, have been absolutely excellent.
As for where all those customers went - of the 'big boys' only 3 actually gained customers that quarter - Verizon, AT&T (which came in darn close to Verizon's numbers) and, a pretty distant third, DirecTV. All the rest - including Dish - lost customers. They're going somewhere. Between AT&T and Vz, nearly 1/2 million customers were added in 1 quarter - I'll leave it up to you to do the math.
I'm glad you're happy with your service, but that has nothing whatsoever to do with my post. The cable companies around here fear Verizon - and with good reason. The ads I see from companies like Comcast and CV range from the merely silly to outright lies (I heard one from, I think, CV claiming that you need a satellite dish to receive programming through FiOS). I know they love spending money on advertizing and all, but when they consistently focus on one company like that, it tells me something. |
