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Links: ·VZ FiOS TV FAQ ·Submit a FAQ ·Is it 1080p? ·Frontier
AuthorAll Replies


pflog
Bueller? Bueller?
Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3

reply to toups

Re: [TIVO] Signal Quality problems

So a splitter as a temporary solution to drop the signal will only work if all the unused (be it 1 for a 2:1, 3 for a 4:1 etc) connectors are terminated?

I'm in the same boat then...can't get these terminators locally, have to order online. Same with the attenuators. Sigh.

Guess I'll watch the Eagles game in SD.
--
He who is not contented with what he has, would not be contented with what he would like to have. -Socrates


toups

join:2001-11-02
Boxborough, MA

Well, this is worth a try. Buy these 68 ohm resistors (75 ohms would be better but not available. Close enough to be an improvement.) »www.radioshack.com/product/index···=2062314
and insert one end of the wire from the resistor into the center hole for the (shorten as necessary). Wrap the other end of the resitor around the threaded portion.



pflog
Bueller? Bueller?
Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3

Ok, luckily they are able to send a FiOS tech today between now and 8pm!

So what do I tell the tech to make sure he does the right thing? If he sees the signal quality and SNR dropping (fluctuating), won't he be tempted to amplify the signal, which would just make things worse? How do I get across to this guy (if he hasn't any experience with the S3 Tivo or TivoHD) that it's an attenuation problem?
--
He who is not contented with what he has, would not be contented with what he would like to have. -Socrates



pflog
Bueller? Bueller?
Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3

1 edit

Well, she ran a full diagnostic and it comes up clean, but she's going out to get some attenuators... :/

She also said that the signal is NOT too hot...



JeepMatt
C'mon the U
Premium
join:2001-12-28
Wilmington, DE
kudos:2

1 edit

Wait,
Are you telling me the tech was at your house within an hour of your call??

Damn - the DE staff rocks!

Wait, it's not Amy is it?



joe01880

join:2007-10-26
Wakefield, MA
Reviews:
·Verizon FiOS

2 edits

reply to pflog

said by pflog:

Well, she ran a full diagnostic and it comes up clean, but she's going out to get some attenuators... :/

She also said that the signal is NOT too hot...
Im sure she is a good FiOS tech, but maybe not a so good Tivo tech.
Your FiOS signal may not be to hot for FiOS and or a FiOS STB but from what i have read Tivo's have a built in signal amplifier which could make the finale signal processed by the Tivo to hot and causing your problems..but i dont know nothing about this stuff.

Edit:

Something i am confused about is the talk about Tivo signal changing, as one person said going from 100 to 63 to 0, bouncing all over the place.
With FiOS signal being a constant (or pretty close) what signal is bouncing around?


pflog
Bueller? Bueller?
Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3

reply to JeepMatt

said by JeepMatt:

Wait,
Are you telling me the tech was at your house within an hour of your call??

Damn - the DE staff rocks!

Wait, it's not Amy is it?
Nope...withing 30 minutes!. I ran out to grab a coffee, and she called and I had to turn around to come back to meet her here! lol!

Ok, so she just left. She said my signal was "+3" when she got there, well within their spec (-5 to +5). She tried a 8 dB attenuator and her test "failed" at that point. It passed with a 6 dB attenuator, so I'm keeping that on there for now. The RS uncorrected number seems to have stabilized a bit.

She left me with two each of 3 dB and 6 dB attenuators and said to give her cellphone a ring if the problem's still occurring tonight in the cold weather.

I'll keep the 6dB on there for tonight and see if all the channels are ok tonight when it gets really cold.
--
He who is not contented with what he has, would not be contented with what he would like to have. -Socrates


pflog
Bueller? Bueller?
Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3

reply to JeepMatt

said by JeepMatt:

Wait, it's not Amy is it?
I think her name was Kelly? Really nice and helpful, and listened to what I had to say about the Tivo problems. She said (understandably) that they HATE trouble tickets for tivos :P And said she was glad I knew what I was doing with it, because she gets people who blame the cable cards and want THEM to navigate/etc the tivo.
--
He who is not contented with what he has, would not be contented with what he would like to have. -Socrates


joe01880

join:2007-10-26
Wakefield, MA
Reviews:
·Verizon FiOS

1 edit

reply to pflog

said by pflog See Profile
I'll keep the 6dB on there for tonight and see if all the channels are ok tonight when it gets really cold.
Best of luck to you


pflog
Bueller? Bueller?
Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3

Thanks!

And thanks to everyone for the help, as always!



keyboards

join:2001-02-14
Doylestown, PA

said by pflog:

Thanks!

And thanks to everyone for the help, as always!
Good luck and GO EAGLES
--
REMEMBER: Stupidity should be painful !!

KenAF

join:2006-01-23
Arlington, VA

4 edits

reply to joe01880

said by joe01880:

Something i am confused about is the talk about Tivo signal changing, as one person said going from 100 to 63 to 0, bouncing all over the place.
With FiOS signal being a constant (or pretty close) what signal is bouncing around?
This is what the TiVo shows when it is overpowered by the signal.

The TiVo's signal meter only goes up to 100. If you exceed that by more than a little, it starts jumping around between 0-100, 50-100, or 80-100. The stronger your signal [beyond what the TiVo can take], the greater the variation.

For FiOS installers, it's generally recommended to start with -4dB to -6dB for the TiVo (as reported by their signal meter). That may require 10-15dB or more in attenuation. What's "spec" for the Motorola DVRs is not "spec" for TiVo, at least on Verizon's system. Some speculate this is due to built-in amplification on the TiVo.

I have 18dB attenuation on my TiVo and the signal levels on most channels are still reported in the low to mid 90s. I have one of the original Motorola 610 ONTs.


joe01880

join:2007-10-26
Wakefield, MA
Reviews:
·Verizon FiOS

said by KenAF:

said by joe01880:

Something i am confused about is the talk about Tivo signal changing, as one person said going from 100 to 63 to 0, bouncing all over the place.
With FiOS signal being a constant (or pretty close) what signal is bouncing around?
This is what the TiVo shows when it is overpowered by the signal.

Thank you!

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