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| reply to SSidlov
Re: After the last couple of requests from RIAA Actually, this is exactly what we told them:
Dear Sir or Madam;
Regarding the case identification number in the subject line of this message, we have identified the user and will council that user, per our acceptable use policy and your request.
Please be advised that these requests cause us to have one of our outrageously paid engineers spend time tracing and analyzing log data. This particular request took approximately twenty minutes to service. At $150.00 per hour you can see that time costs mount up quickly. Therefore if you feel it necessary to further tax our system to accomplish your goals kindly remit a fee of $50.00 per request, otherwise we will not be able to satisfy your need.
Mind you we, as an ISP are very sensitive to excessive bandwidth usage on our network, and are therefore proactive in protecting that asset. This usually results in our engineers identifying what file sharers there are on our network, even before your snoops, can. It may therefore be worth consideration upon your part that it would be less expensive for you to simply wait a few days and see if we have tracked down and executed the file sharer upon our own.
Again, in the future, if you wish to make a request, please remit $50.00 in advance for each request, for services rendered.
Thank you and have a great day;
AnonNutter
Systems Engineer
AnonNutHouse | |
 SSidlovOther Things On My MindPremium
join:2000-03-03
Pompton Lakes, NJ
 ·Optimum Online
| said by AnonNutter :
Actually, this is exactly what we told them:
...cut...
Please be advised that these requests cause us to have one of our outrageously paid engineers spend time tracing and analyzing log data. This particular request took approximately twenty minutes to service. At $150.00 per hour you can see that time costs mount up quickly
.... cut...
again if you want to be fair, you need to charge at least double and more likely triple, and the cost of having the legal issues surrounding the obtaining of the ip address validated, not to mention that they actually represent the product that they claim as not all 'entertainment' have the same bookeepers for royalties, etc. | | |
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