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Links: ·Forum Troubleshooting Guidelines ·Helpful Cogeco Information ·Official Cogeco Speedtest
AuthorAll Replies


blackzero
Premium
join:2007-08-16
Trois-Rivieres, QC

Slows speeds after unexpected firmware upgrade

Click for full size
Click for full size
 
Hello everybody.

I'm expecting slow download speeds after an unexpected firmware upgrade of my cable modem.

I had no problems until now. i always had a download speed near 9300kbps.

Any ideas??

Thx 4 reading
--
Money is like gas. It costs you an arm to get and it's easy to spend. fuck these people who are behind all of this.

exseven
Premium,VIP
join:2003-05-23
Beamsville, ON
kudos:1

there was a FW upgrade in quebec today? what version are you running and what modem type



blackzero
Premium
join:2007-08-16
Trois-Rivieres, QC

3 edits

reply to blackzero
I'm running a DHG535

The worst of all is that i have seen nobody running this f/w anymore! I'm feeling like the only one using this f/w

More details about boot version,h/w and f/w versions are on attachments



simcloute

join:2004-08-08
Trois-Rivieres, QC

reply to blackzero
Hi!!

i had this Firmware update too and since, the lights are always blinking in front.Before this upgrade the link led was blinking only when there is data transfer!! it's so bad and yes there is a little slowdown for me too!!



blackzero
Premium
join:2007-08-16
Trois-Rivieres, QC

4 edits

reply to blackzero
really?? well i figure out i'm not alone . I hope that cogeco guys are reading this post.

i'm looking for a f/w downgrade.

usually i downloaded @ 9200~9300 kbps and the maximum i've seen is around 6100kbps. in the worst case scenario i downloaded @ 1700kbps



simcloute

join:2004-08-08
Trois-Rivieres, QC

reply to blackzero
try a speed test at: »speed test.cgocable.ca/ to make sure we have the same server but presently , I'm having some voip troubles + slow speed!!



blackzero
Premium
join:2007-08-16
Trois-Rivieres, QC

4 edits

reply to blackzero

Click for full size
Here's my speedtest

i had recently voip troubles but not now

it seems to be better, maybe cuz i resetted my modem by pressing reset within 15 secs


blackzero
Premium
join:2007-08-16
Trois-Rivieres, QC

1 edit

reply to blackzero
But what kind of problems are you having now with voip??

Can you send your speedtest results?



Asawulf
Ignorance is bliss
VIP
join:2005-08-17
Trois-Rivieres, QC
kudos:3

reply to blackzero
Salut les gars, si vous voulez que je fasse une vérification pour vous, vous n'avez qu'à me faire parvenir en message privé votre MAC adresse de modem et je vais vérifier ce qui se passe...

(PS : il n'y a pas eu d'upgrade de firmware hier... mais il y en a eu un avant les fêtes...)



blackzero
Premium
join:2007-08-16
Trois-Rivieres, QC

cé fait je t'ai envoyer mon cm mac/mta mac et s/n



simcloute

join:2004-08-08
Trois-Rivieres, QC

reply to blackzero


Maintenant tout a l'air plus stable!mais je vais voir demain!



blackzero
Premium
join:2007-08-16
Trois-Rivieres, QC

4 edits

reply to blackzero
sa l'air a etre reglée mon affaire.

ma voir sa si sa dure pour demain ou si sa va durer longtemps!!

samedi 2h du matin


samedi 10h du matin


dimanche 13h


moi la vitesse a baisse après le flashng du f/w je sais pas pourquoi



Asawulf
Ignorance is bliss
VIP
join:2005-08-17
Trois-Rivieres, QC
kudos:3

Je t'ai envoyé un PM Blackzero

simcloute : envoies-moi ton CM MAC et je vais vérifier



simcloute

join:2004-08-08
Trois-Rivieres, QC

reply to blackzero
c'est envoyé Merci!!



blackzero
Premium
join:2007-08-16
Trois-Rivieres, QC

reply to blackzero

Click for full size
hey simcloute ..... juste savoir si t'as encore des troubles ak ton modem

pcq apres le taponnage du "mta reset" moi j'arrive a genre 9.4 mbps de download ce qui est assez rare,juste savoir si sa l'a faite pareille pour toi

en tk @+


simcloute

join:2004-08-08
Trois-Rivieres, QC

reply to blackzero
Effectivement j'arrive a 9,4 Mbit/s en down et 914 kbit/s en up. Tout est entré dans l'ordre! Merci de ta préoccupation



Asawulf
Ignorance is bliss
VIP
join:2005-08-17
Trois-Rivieres, QC
kudos:3

Content de voir que c'est rentré dans l'ordre


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