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[Packet8] Packet8 down?

Looks like someone really screwed up their dns.

Quick fix, log into your ata, give it a static IP and set the dns server for that device to 63.209.12.18

Thank you for your help Soybomb, I tried the static ip and I added 63.209.12.18 as the 1st dns on the list but still does not seem to connect.
I was putting my dns on the 2nd and it was not working, but only put 63.209.12.18 as the dns works. thanks a lot

Yeah once you make changes in the connection settings it automatically reboots, but i tried unplug-replug the power cable again?

reply to aramp
Did you reboot the ata after changing the settings?

reply to aramp
Down here in Dayton, Ohio. Considering the website is also gone, it's not looking good.

reply to aramp
2 lines down in south GA. Calls go straight to voicemail. The 8x8 website is still up though with contact numbers. Just spoke to Travis in customer service and states they are working on it. No ETR.

reply to aramp
down in Irving TX too...

reply to SoWeGA
Thank you SoWeGA for contacting 8x8 and lettings us know, since you spoke with someone it must be a good sign.

My pleasure!

reply to Soybomb
Soybomb's "quick fix" works, thanks! Copy over any information from the LAN status screen, and simply put in the DNS address that Soybomb provided.

My DTA did not reboot automatically, I did a "reset" from within the config page, and I got a dial tone and made a successful call.

reply to aramp
Packet 8 down here too but at least the "forward to when net is down" is working so all calls to Packet 8 line are coming to my cell phone. Packet 8 cust-serv line answers but says it is After-Hours, call tommorrow.

reply to aramp
My lines were more than just going to voicemail. When calling my packet8 numbers from a landline I would get a message saying something about a level3 operator. Then it would transfer to a person who answered, before I could get a couple words out it would disconnect. Been happening for a couple hours that way.

Pretty disappointing. Site is down here as well.

reply to bakntime
As a heads up if the IP address you assign to the device comes from the dhcp pool your router uses, you may have issues down the road. Be sure to use an IP address that isn't in the DHCP pool of your lan.

reply to aramp
Confirming the same here with Business account. Tech support (horrible rep that I end up speaking with every time I call) claimed that it was an issue affecting AT&T ISP customers only.

Cannot get 6757i CT to function using the alternative DNS server suggested above, though it's clear that it resolves turn1-l3-sjo.packet8.net.

Standard SBCGlobal DNS is resolving the register.com ip address in the screenshot.

reply to aramp
I am on fios with dns 4.2.2.2
packet8.net is down and parked with register.com

checked another machine running opendns.com servers
208.67.222.222
208.67.220.220

8x8.com is still up on both connections
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IP/Website Tools »ip.drlinky.com

reply to aramp
Not so sure about that only AT&T thing since incoming calls are being directed to some operator that was picking up on lines i have as of 15 minutes ago still.

reply to aramp
Weird. packet8.net is definitely up for me. I bet you guys are being affected by long TTL bad DNS cache.

(I'm on Comcrap Atlanta)

reply to aramp
My aunt in minnesota can see the packet8.net site...

att dsl I think!

You should be able to see it too.. »63.209.12.100/

Note entirely. The site was coded with some absolute references which include the domain name.