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keyboard5684
Sam

join:2001-08-01
Pittsburgh, PA
Reviews:
·Armstrong Zoom ..

Should not happen

I agree with the above. There are multiple solutions to preventing this problem. A company like Packet 8 should not be blaming the registrar and should be taking measures to make sure it does not happen again.

You should have different domains at different registrars and stagger the renewal dates. I would even count on a third backup option in the config of simply using an IP address in case the clients DNS servers failed, you could still provide service to the client.

So you would list:
SIPSERVER1.DOMAIN1.COM
SIPSERVER2.DOMAIN2.NET
63.209.12.1

VOIP really needs to get up and beyond pots. As Verizon and others are coming "down" to VOIP type solutions other VOIP providers also need to "come up" to meet those reliability standards. For a change, VOIP is started to be put on the same level as major carriers, they just need to have the same reliability, services, and pricing.


Soybomb

join:2002-07-15
Carbondale, IL

Agreed, I think packet8 is trying to pass the blame. I think someone made a booboo on the dns renewal page and the system wasn't designed to be robust enough to handle such a failure.


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