| reply to Anonymous Coward
Re: Response from Packet8 Good Job Anonymous Coward, you went straight to the heart of the issue. Obviously Packet 8 hates their customers with a passion. Why else would they bother to post on this website the troubleshooting fix necessary to restore service. Nothing about this outage points to a vicious scam against anyone yet you seem eager to jump on very circumstantial evidence in order to make an isolated incident seem much worse than it is.
The nature of the service Packet 8 and other VOIP companies provide does make them susceptible to general networking and internet issues. This does not mean though that these companies are indifferent when an issue like this occurs. VOIP users need to understand that these issues will sometimes be inevitable but any good service based company will be able to work through most issues quickly and efficiently. |
