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Links: ·Web page ·Network Status ·RR FORUM FAQ ·Cable Users FAQ ·Tweaks ·Broadband Modem
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queenidella6

join:2005-12-26
Sherman Oaks, CA

reply to qtime

Re: What the heck is going on in SoCal? - Part 2

I'm in the San Fernando Valley. I broadcast live streaming music. In the past week and a half, my broadcasting isn't working because the Nicecast broadcasting program is cutting in and out, and I can't seem to send enough consistent signal to stay connected to the shoutcast server. My whole LAN (of 4 Macs and a PC) has been experiencing very slow internet, both up and down, intermittently for that same amount of time.

As I check the broadband forums, I find many people complaining about
SoCal Roadrunner problems in the last week or so. So I call up 'tech
support' at TW (which I almost NEVER do - I can usually solve any
problem on my own or ith the help of a friend or 2) and this idiot has
me on the phone for an hour, at the end of which she says she cannot
transfer me to a higher support tier - because my download speed is
too fast!
(at the particular time it was tested) - so she says that
the higher-ups have decided that the problem is - wait for it! - that
MY MAC HAS A VIRUS!!!!111!!

How stupid can these people be?

She kept trying to send me to online virus checks, and I kept telling
her THEY WERE ALL FOR PCs!!! And it's not just my one computer, but
all the computers in the house, Mac & PC.

So I'm interested in what other peoples experiences are with SoCal RR.


djrobx

join:2000-05-31
Valencia, CA
kudos:1
Reviews:
·Verizon Wireless..
·RoadRunner Cable
·AT&T U-Verse
·VOIPo
·PHONE POWER

reply to Sunny1

said by Sunny1 :

Can anyone in the area post their speedtest results? Thanks.
Tonight in Tujunga, I still have 1mb up, but my downloads are terrible. I can't get speed tests much over 5mbps. I attempted to download iTunes from Apple. RR: 180KB/sec. Remote desktop to a machine on U-verse: Same download at 2MB/sec. There's clearly a clog in the pipes somewhere.
--
AT&T U-Hearse
Your funeral. Delivered.

liveccam

join:2005-05-28
Santa Clarita, CA

reply to qtime



livecam

@rr.com

reply to qtime

Here's what I'm seeing this morning.
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