jc100
join:2002-04-10
| Infrastructure is Solid... at least for now. Support base sucks. We'll see what happens if they start outsourcing their infrastructural upkeep. If the service degrades, that's the last straw for me anyway. As of now, the only reason I keep my phone is because of the sirius radio that I use when I take my walks. Nice feature and I like the service generally. If either goes downhill, I'm gone. Our bill (Family Plan) is around 160 a month / 2000 dollars a yr elsewhere. We have 5 phones on a family plan, with extras on my phone. Had the service about 10 yrs in total, though started off as 2 phones. Branched out to my grandparents being added (though they dont use theirs much) as free calling between Sprint phones. Anyway, we're a big consumer and quite frankly, someone else can have our 2000 dollars if that happens. We could be considered one of those "Core loyal customers" that make up their base. However, we'll jump ship should any further incidents (including service degradation), start occurring. |
