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goillini

join:2006-04-26
Madison, WI
Reviews:
·AT&T U-Verse
·AT&T DSL Service

fix the current network first!

They can't even make their 10 Mbps or 16 Mbps product work reliably. Why would anyone shell out $130/month for a completely unreliable (though intermittently fast) Internet connection?

I had Charter Internet for about a year and regularly had at least 1 or 2 outages a day sometimes 5 or 6, each one up to 30 minutes per outage. My wife works from home and her VPN connection to work would constantly disconnect. It wasn't a problem with the wiring from the pole to our house or the coax in our house -- it was a problem with Charter's piss-poor backbone network. When you'd run a traceroute, the network would just drop off at the 3rd or 4th hop. But, hey, we still had 10 Mbps of bandwidth on a road to nowhere! Thanks, Charter!

Charter would be better off fixing their oft-broken backbone network than spending money they don't have to attach DOCSIS 3.0 equipment to a network that doesn't work.


MadTown_MIke

@charter.com

said by goillini:

Charter would be better off fixing their oft-broken backbone network than spending money they don't have to attach DOCSIS 3.0 equipment to a network that doesn't work.
I have them in Madison for 8 years. Never a problem. My 16MB is rock solid. The "backbone" is fine.

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