I think this is a geat move for Charter it's nice to see them step up. I have the 16x2 now and I don't have any problems at all if they over the 60meg in my area most likely I will upgrade
I've never had any problems with charters internet. I'm not a big gamer though. I live in WI and anytime I move I'll tell them I want a new drop. Maybe people having problems should check there modem signal levels? I'm on 16/2 without a problem.